Issue Tracking

Issue Tracking is a critical aspect of project management that involves identifying, recording, and monitoring the problems that arise during the project life cycle. Coursera's Issue Tracking catalogue teaches you how to efficiently manage and resolve issues in different project environments. You'll learn to understand and define the life cycle of an issue, strategies for prioritizing and resolving issues, and techniques to prevent recurring problems. Furthermore, you'll gain insights into how to use popular issue-tracking tools and platforms, understand the role of effective communication in issue resolution, and learn how to use issue tracking to improve overall project performance and outcomes.