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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      P

      Packt

      The Complete Guide to Apple IT Pro Certification (DEP-2025)

      Skills you'll gain: Apple software proficiency, Single Sign-On (SSO), Apple Hardware proficiency, Apple iOS, System Configuration, Network Performance Management, Network Administration, iOS Development, Network Support, Mac OS, Enterprise Application Management, Application Deployment, Mobile Development Tools, Authentications, Mobile Security, Identity and Access Management, Patch Management, User Accounts

      Intermediate · Course · 3 - 6 Months

    • Status: Preview
      Preview
      K

      KodeKloud

      Chaos Engineering

      Skills you'll gain: Amazon Web Services, Cloud Engineering, Site Reliability Engineering, Amazon Elastic Compute Cloud, Amazon CloudWatch, Cloud-Native Computing, Kubernetes, Systems Engineering, System Monitoring, Serverless Computing, Scalability, Application Performance Management, Performance Testing, Scenario Testing

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Technical Communication

      Skills you'll gain: Interpersonal Communications, Proposal Writing, Verbal Communication Skills, Proofreading, Active Listening, Public Speaking, Constructive Feedback, Editing, Technical Writing, Technical Communication, Business Communication, Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Trustworthiness, Business Writing, Engineering Management, Microsoft PowerPoint

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      77 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Business Writing & Technical Writing Immersion

      Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Report Writing, Editing, Technical Communication, Proofreading, Communication, Prompt Engineering, Productivity

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Cloud Support Associate

      Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Hybrid Electric Vehicles Technical System

      Skills you'll gain: High Voltage, Electrical Power, Electrical Safety, Electric Power Systems, Test Engineering, Maintenance, Repair, and Facility Services, Hardware Troubleshooting, Electrical Systems, Sustainable Technologies, Power Electronics, Failure Analysis, Thermal Management, System Monitoring, Control Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      Creating Trust & Support

      Skills you'll gain: Trustworthiness, Team Building, Team Motivation, Team Management, Team Leadership, Teamwork, Honesty, Relationship Building, Empathy, Collaboration, Professional Development, Storytelling, Mindfulness

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Finance for Technical Managers

      Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Cost Estimation, Environmental Social And Corporate Governance (ESG), Capital Budgeting, Budgeting, Cost Benefit Analysis, Project Risk Management, Risk Analysis, Risk Mitigation, Income Statement, Financial Modeling, Investment Management, Balance Sheet, Risk Management, Financial Reporting, Financial Forecasting, Accounting, Spreadsheet Software

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      330 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Technical Managerial Written Skills

      Skills you'll gain: Proposal Writing, Proofreading, Editing, Technical Writing, Technical Communication, Business Writing, Business Correspondence, Writing, Technical Management, Report Writing, Concision, Grammar, Persuasive Communication, Target Audience, Communication

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Anatomy & Physiology: Support & Movement

      Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Sports Medicine, Physical Therapy, Physiology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Pittsburgh

      Disability Awareness and Support

      Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Instructional Design, Differentiated Instruction, Education Software and Technology, Case Studies, Curriculum Development, Student Support and Services, Diversity Awareness, Higher Education

      4.6
      Rating, 4.6 out of 5 stars
      ·
      328 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Communication as a Technical Leader

      Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Business Communication, Communication, Trustworthiness, Engineering Management, Team Management, Technical Management, Non-Verbal Communication, Supervision, Leadership, Emotional Intelligence, Leadership Development, Coaching

      4.5
      Rating, 4.5 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…101112…265

    In summary, here are 10 of our most popular technical support courses

    • The Complete Guide to Apple IT Pro Certification (DEP-2025): Packt
    • Chaos Engineering: KodeKloud
    • Technical Communication: University of Colorado Boulder
    • Business Writing & Technical Writing Immersion: Starweaver
    • Microsoft Cloud Support Associate: Microsoft
    • Hybrid Electric Vehicles Technical System: Starweaver
    • Creating Trust & Support: Automatic Data Processing, Inc. (ADP)
    • Finance for Technical Managers: University of Colorado Boulder
    • Technical Managerial Written Skills: University of Colorado Boulder
    • Anatomy & Physiology: Support & Movement: Rice University

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