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Results for "it service management"
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
- Status: Free Trial
Skills you'll gain: Systems Administration, IT Infrastructure, Cloud Management, Lightweight Directory Access Protocols, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Computing, Windows Servers, Network Administration, Technical Support and Services, Linux Servers, Dynamic Host Configuration Protocol (DHCP), Data Storage
- Status: Free Trial
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, IT Management, Supply Chain Systems, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Technology Solutions, Project Management, Critical Thinking
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
What brings you to Coursera today?
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
- Status: Free Trial
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
- Status: Free Trial
University of Minnesota
Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Resource Allocation, Return On Investment, User Acceptance Testing (UAT), Capital Expenditure, Financial Analysis, Cost Benefit Analysis, Risk Management, Decision Making
- Status: NewStatus: Free Trial
Skills you'll gain: Apple software proficiency, Apple Service Certification, Mac OS, Apple iOS, Apple Hardware proficiency, iOS Development, Application Deployment, Enterprise Application Management, Mobile Security, Package and Software Management, Hardening, Malware Protection, Software Installation, Software Testing, Self Service Technologies, Configuration Management
- Status: Free Trial
Skills you'll gain: Cyber Security Assessment, Compliance Management, Internal Controls, Threat Detection, Governance, Continuous Monitoring, Data Management, Disaster Recovery, Key Performance Indicators (KPIs), Regulatory Requirements, Business Analysis, Organizational Structure, Accountability, Stakeholder Communications
- Status: Free Trial
University of Colorado System
Skills you'll gain: Windows Servers, Computer Security, Linux Administration, Contingency Planning, Disaster Recovery, Authorization (Computing), Linux, Linux Servers, Microsoft Windows, Authentications, Business Continuity Planning, Enterprise Application Management, OSI Models, User Accounts, Group Policy, Security Management, Operating System Administration, Systems Administration, Virtualization, Cybersecurity
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
- ITIL V4 Certification Preparation: EDUCBA
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- System Administration and IT Infrastructure Services: Google
- Information Systems: University of Minnesota
- Microsoft IT Support Specialist: Microsoft
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
- Technical Support Fundamentals: Google
- IS/IT Governance: University of Minnesota
- Modern Apple Platform Admin: macOS & iOS Essentials: Packt