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    Results for "self service technologies"

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      226 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      428 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Customer Service Essentials: 20 Skills for Happy Clients

      Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Voice of the Customer (VoC): Enhancing Experiences

      Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group

      4.8
      Rating, 4.8 out of 5 stars
      ·
      130 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies

      Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Internet Of Things, Cloud Platforms, Local Area Networks, Emerging Technologies, Network Architecture, Telecommunications, Amazon Web Services, Infrastructure As A Service (IaaS), Software As A Service, Hardware Architecture, Network Protocols, Amazon Elastic Compute Cloud

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      American Psychological Association

      Psychology of the Self

      Skills you'll gain: Self-Awareness, Personal Development, Psychology, Self-Motivation, Emotional Intelligence, Cultural Diversity, Goal Setting, Cognitive flexibility, Critical Thinking, Mindfulness, Scientific Methods

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Introduction to Service Management Concept

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      177 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences

      Skills you'll gain: Storytelling, User Experience Design, Driving engagement, Content Creation, Multimedia, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Design Strategies, Emerging Technologies, Qualitative Research

      4.7
      Rating, 4.7 out of 5 stars
      ·
      941 reviews

      Mixed · Course · 1 - 3 Months

    • T

      The State University of New York

      Strategic Career Self-Management

      Skills you'll gain: Job Analysis, Adaptability, Professional Development, Dealing With Ambiguity, Personal Development, Lifelong Learning, Smart Goals, Brand Management, Gap Analysis, Competitive Analysis, Self-Awareness, Dashboard, Goal Setting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      304 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      P

      Princeton University

      Bitcoin and Cryptocurrency Technologies

      Skills you'll gain: Blockchain, Cryptography, Encryption, FinTech, Digital Assets, Network Protocols, Transaction Processing, Data Storage, Distributed Computing, Emerging Technologies, Scripting, Market Dynamics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.1K reviews

      Mixed · Course · 1 - 3 Months

    1…91011…427

    In summary, here are 10 of our most popular self service technologies courses

    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • CVS Health Call Center Customer Service: CVS Health
    • Call Center Customer Service: CVS Health
    • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
    • Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
    • IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies: Yonsei University
    • Psychology of the Self : American Psychological Association
    • ITIL V4 Introduction to Service Management Concept: EDUCBA
    • Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences: UNSW Sydney (The University of New South Wales)
    • Strategic Career Self-Management: The State University of New York

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