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Results for "it service management"
- Status: Free Trial
University of Colorado System
Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Enterprise Application Management, Security Management, IT Management, System Monitoring, System Implementation, Cyber Security Policies, Enterprise Security, Compliance Auditing, Security Strategy, Systems Administration, Operating System Administration, Governance, Security Controls, Organizational Strategy, Patch Management, Continuous Monitoring, Information Systems Security
- Status: Free Trial
Skills you'll gain: Linux Administration, Linux, System Configuration, Operating System Administration, Systems Administration, File Systems, IT Management, Virtualization, File Management, Virtual Machines, Information Technology, Data Storage Technologies, Technical Communication
- Status: Free Trial
Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Amazon Elastic Compute Cloud, Amazon DynamoDB, Cloud Services, AWS Identity and Access Management (IAM), Amazon S3, AWS CloudFormation, Amazon Redshift, Databases, Innovation, Product Management, Cost Management, Business Strategy, Scalability
Coursera Project Network
Skills you'll gain: Linux Servers, Linux Administration, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Debugging, System Monitoring, DevOps, Resource Management
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Patient Communication, Technical Support, Customer Support
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Systems Administration, IT Infrastructure, Cloud Management, TCP/IP, Network Security, File Systems, Microsoft Windows, Lightweight Directory Access Protocols, Cybersecurity, Security Awareness, Computer Hardware, Technical Support, Software Installation, Interviewing Skills, Professional Development, Google Gemini
- Status: Free Trial
Skills you'll gain: Operating System Administration, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux Commands, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Linux Servers, Computer Security Incident Management, Cloud Security, Data Ethics, Cyber Attacks
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System
- Advanced IT Tools, Career Prep, and System Management: Packt
- Real-World Cloud PM 2 of 3: Managing, Innovating, Pricing: Advancing Women in Tech
- Linux: Processes & System Resource Management for DevOps: Coursera Project Network
- Healthcare IT Support: Johns Hopkins University
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Introduction to Customer Service: CVS Health
- Call Center Customer Service: CVS Health
- Customer Service Fundamentals: Knowledge Accelerators
- خدمة العملاء | Customer Service: Alfaisal University | KLD