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Explore the Customer Experience Course Catalog
- Status: Free Trial
Skills you'll gain: Order Fulfillment, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Marketing, Retail Management, Sales, Shipping and Receiving, Marketing Strategies, Market Trend, Process Optimization, Target Audience
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Persona Development, Target Audience, Social Media Strategy, Digital Marketing, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, Social Media, Marketing, Value Propositions, Brand Management, E-Commerce, Mobile Banking, Branding, Experience Design
- Status: Free Trial
IE Business School
Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Storytelling, Production Planning, Brand Awareness, Logo Design, Content Marketing, Target Audience, Advertising Campaigns, Target Market, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Brand Management, Journalism, Creativity, Communication
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI, Insurance, AI Product Strategy, Responsible AI, Data Ethics, Underwriting, AI Personalization, Operational Efficiency, Data-Driven Decision-Making, Claims Processing, Personalized Service, Artificial Intelligence, Automation, Risk Management, Analytics, Prompt Engineering, Risk Analysis, Business Analytics, Systems Integration
- Status: NewStatus: Free Trial
Google
Skills you'll gain: Customer Analysis, User Feedback, Contextual Advertising
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Microsoft 365, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention
- Status: NewStatus: Preview
Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management
- Status: NewStatus: Free Trial
Skills you'll gain: Point of Sale, Shipping and Receiving, Process Optimization
- Status: NewStatus: Free Trial
Skills you'll gain: Customer Retention, Customer Analysis
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain:
- Status: Free Trial
Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Health Care
- Status: Free Trial
Keller Williams
Skills you'll gain: Lead Generation, Value Propositions, Sales Process, Sales Management, Branding, Social Media Content, Property Management, Customer Relationship Management, Communication, Real Estate, Customer experience strategy (CX), Relationship Building, Professional Networking
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Make the Sale: Build, Launch, and Manage E-commerce Stores: Google
- Identifying, Attracting, and Growing Your Digital Audience: University of California, Irvine
- Branding: The Creative Journey: IE Business School
- GenAI in Insurance: Automating Claims & Risk Mitigation: Coursera Instructor Network
- Build Customer Loyalty : Google
- Upgrade Your Marketing Strategy with Microsoft Copilot: Microsoft
- The Travel Booking Lifecycle: Dubai College of Tourism
- Engage Customers With an Online Store: Google
- Capture and Captivate Your Audience: Google
- AI-Powered Customer Success: Coursera Instructor Network