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    • Conflict Resolution

    Conflict Resolution Courses Online

    Understand conflict resolution principles for managing disagreements. Learn to apply conflict resolution techniques in various settings.

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    Explore the Conflict Resolution Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Environmental Project Management: Stakeholder Collaboration

      Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Stakeholder Engagement, Risk Management, Negotiation, Continuous Improvement Process, Cross-Functional Collaboration, Agile Project Management, Stakeholder Analysis, Project Management, Systems Thinking, Governance, Complex Problem Solving

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Alignor

      Dealing With External Stakeholders In A Diverse Environment

      Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Stakeholder Analysis, Conflict Management, Active Listening, Collaboration, Communication, Communication Strategies, Simulation and Simulation Software, Decision Making, Storytelling

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Customer Service Essentials: 20 Skills for Happy Clients

      Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      430 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universiteit Leiden

      International Humanitarian Law in Theory and Practice

      Skills you'll gain: Law, Regulation, and Compliance, Legal Proceedings, International Relations, Conflict Management, Child Welfare, Ethical Standards And Conduct, Legal Research, Case Law, Journalism, Research, Investigation, Case Studies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Conflict Management Essentials

      Skills you'll gain: Constructive Feedback, Conflict Management, De-escalation Techniques, Active Listening, Emotional Intelligence, Professionalism, Empathy, Collaboration, Teamwork, Relationship Management, Rapport Building, Interpersonal Communications, Assertiveness, Negotiation, Leadership, Stress Management, Communication, Advocacy

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Influencing: Storytelling, Change Management and Governance

      Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Leadership, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Negotiation, Communication, Intercultural Competence, Stakeholder Management, Process Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      W

      Wesleyan University

      Social Psychology

      Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Sociology, Behavior Management, Conflict Management, Interpersonal Communications, Research, Diversity Awareness, Ethical Standards And Conduct, Experimentation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Data Science

      Skills you'll gain: Shiny (R Package), Rmarkdown, Exploratory Data Analysis, Regression Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Data Wrangling, Machine Learning Algorithms, Plotly, Plot (Graphics), Interactive Data Visualization, Machine Learning, GitHub

      4.5
      Rating, 4.5 out of 5 stars
      ·
      51K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Applied Software Engineering Fundamentals

      Skills you'll gain: Software Development Life Cycle, Software Architecture, Linux Commands, Bash (Scripting Language), Shell Script, Git (Version Control System), GitHub, Flask (Web Framework), Software Design, Unit Testing, Version Control, File Management, Scrum (Software Development), Software Engineering, Linux, Application Deployment, Data Import/Export, Programming Principles, Web Scraping, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      50K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of London

      The Manager's Toolkit: A Practical Guide to Managing People at Work

      Skills you'll gain: People Management, Conflict Management, Smart Goals, Employee Performance Management, Performance Management, People Development, Performance Appraisal, Leadership, Decision Making, Team Motivation, Compensation Management, Behavioral Economics, Recruitment, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management Principles and Practices

      Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Project Planning, Stakeholder Analysis, Peer Review, Budgeting, Scheduling, Risk Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      31K reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular conflict resolution courses

    • Environmental Project Management: Stakeholder Collaboration: University of Maryland, College Park
    • Dealing With External Stakeholders In A Diverse Environment: Alignor
    • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
    • CVS Health Call Center Customer Service: CVS Health
    • International Humanitarian Law in Theory and Practice : Universiteit Leiden
    • Conflict Management Essentials : Starweaver
    • Influencing: Storytelling, Change Management and Governance: Macquarie University
    • Social Psychology: Wesleyan University
    • Data Science: Johns Hopkins University
    • Applied Software Engineering Fundamentals: IBM

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