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Results for "customer experience improvement"
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn
Coursera Project Network
Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
- Status: Preview
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Marketing, Business Strategy, Enterprise Risk Management (ERM), Scalability, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights
Coursera Project Network
Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
- Status: Preview
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
Coursera Project Network
Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
- Status: Free Trial
Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface and User Experience (UI/UX) Design, Web Design, React.js, Responsive Web Design, User Centered Design, Javascript
- Status: Free Trial
Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Patient Safety, Health Systems, Clinical Leadership, Patient-centered Care, Data Quality, Community Health, Scientific Methods, Health Disparities, Risk Analysis, Cultural Diversity
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Innovation, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Lean Methodologies
In summary, here are 10 of our most popular customer experience improvement courses
- Preparing for Your Retail Customer Service Role: CVS Health
- Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
- Create a Customer Satisfaction Survey with Typeform: Coursera Project Network
- Introduction to Service Innovation and Management: Northeastern University
- Selecting the Right Customer & Channel : University of Maryland, College Park
- Customer-Centric Enterprise: Product Lifecycle Management: University of Maryland, College Park
- Improve Communication Processes Using Gmail: Coursera Project Network
- Engaging in Service Innovation and Management: Northeastern University
- Develop a UX Customer Problem Statement in Miro: Coursera Project Network
- Building High Quality User Experience Using Material UI: NIIT