Workforce Management

Workforce Management is a set of processes that maximizes performance levels and competency for an organization. Coursera's Workforce Management skill catalogue teaches you about the strategic and operational aspects of managing a productive and efficient workforce. You'll learn about staff scheduling, demand prediction, and time and attendance tracking, as well as deeper aspects like labour law compliance, performance and productivity management, and strategic workforce planning. These skills will equip you to optimize workforce efforts, align workforce activities with business objectives, and understand how technology can be leveraged for better workforce management.