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    Patient Care Courses Online

    Explore patient care courses on clinical skills, communication, and healthcare ethics. Prepare for roles in nursing, therapy, and patient advocacy.

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    Explore the Patient Care Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Human Resource Stewardship for Churches

      Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Performance Management, Diversity and Inclusion, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      Y

      Yale University

      Medios digitales para resultados sanitarios

      Skills you'll gain: Health Promotion, Media and Communications, Health Education, Program Evaluation, Content Creation, Patient Communication, Digital Communications, Behavioral Health, Persuasive Communication, Public Health

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create Customer Support Data with Microsoft Excel

      Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

      5
      Rating, 5 out of 5 stars
      ·
      11 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Intro to Artificial Intelligence on Microsoft Azure

      Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Finanziamento, sviluppo ed evoluzione delle infrastrutture

      Skills you'll gain: Project Finance, Environmental Social And Corporate Governance (ESG), Risk Management, Investments, Risk Analysis, Investment Management, Capital Expenditure, Finance, Economic Development, Sustainable Development, Corporate Finance, Due Diligence, Emerging Technologies, Economics

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Project Management in Healthcare : Tools and Tactics

      Skills you'll gain: Process Improvement, Continuous Improvement Process, Risk Management, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Team Oriented, Regulatory Affairs, Health Technology, Healthcare Industry Knowledge, Compliance Management, Key Performance Indicators (KPIs)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      U

      University of Illinois Urbana-Champaign

      Healthcare Innovation: Need/Opportunity Identification

      Skills you'll gain: Stakeholder Analysis, Decision Making, Innovation, Health Policy, Strategic Decision-Making, New Product Development, Process Development, Organizational Strategy, Health Technology, Problem Solving, Planning, Return On Investment

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Politecnico di Milano

      Tools and Practices for Addressing Pandemic Challenges

      Skills you'll gain: Socioeconomics, Epidemiology, Crisis Management, Social Determinants Of Health, Health Technology, Health Policy, Social Sciences, Infectious Diseases, Public Health, Network Analysis, Mental Health, Health Informatics, Health Care, Surveys, Data-Driven Decision-Making, Data Science, Artificial Intelligence

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Minnesota

      의료기술 및 의료기술평가

      Skills you'll gain: Medical Devices, Stakeholder Analysis, Program Evaluation, Regulatory Affairs, Healthcare Industry Knowledge, Cost Benefit Analysis, Health Care Procedure and Regulation, Health Informatics, Health Technology, Health Policy, Regulatory Requirements, Clinical Trials, Financial Analysis, Probability & Statistics

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular patient care courses

    • Human Resource Stewardship for Churches: Duke University
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Medios digitales para resultados sanitarios: Yale University
    • Create Customer Support Data with Microsoft Excel: Coursera Project Network
    • Intro to Artificial Intelligence on Microsoft Azure: Microsoft
    • Finanziamento, sviluppo ed evoluzione delle infrastrutture: Università Bocconi
    • Project Management in Healthcare : Tools and Tactics: Coursera Instructor Network
    • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
    • Healthcare Innovation: Need/Opportunity Identification: University of Illinois Urbana-Champaign

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