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    Patient Care Courses Online

    Explore patient care courses on clinical skills, communication, and healthcare ethics. Prepare for roles in nursing, therapy, and patient advocacy.

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    Explore the Patient Care Course Catalog

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Project Management in Healthcare : Tools and Tactics

      Skills you'll gain: Process Improvement, Continuous Improvement Process, Risk Management, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Team Oriented, Regulatory Affairs, Health Technology, Healthcare Industry Knowledge, Compliance Management, Key Performance Indicators (KPIs)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Conecta de forma efectiva con los clientes de retail

      Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Elevate Team Productivity with Crew AI

      Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, Customer Service, System Design and Implementation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Servicio al cliente desde el punto de vista logístico

      Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Financer un projet à impact

      Skills you'll gain: Project Finance, Proposal Development, Sustainable Development, Environmental Social And Corporate Governance (ESG), Needs Assessment, Financial Analysis, Investment Management, Fundraising, Business Planning, Budgeting, Business Development, Presentations, Due Diligence

      4
      Rating, 4 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Medios digitales para resultados sanitarios

      Skills you'll gain: Health Promotion, Media and Communications, Health Education, Program Evaluation, Content Creation, Patient Communication, Digital Communications, Behavioral Health, Persuasive Communication, Public Health

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Reporting with HubSpot

      Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universitat de Barcelona

      Molecular Tumor Board 2021-22

      Skills you'll gain: Precision Medicine, Oncology, Molecular Biology, Pathology, Immunology, Patient Education And Counseling, Clinical Trials, Diagnostic Tests, Pharmacology, Treatment Planning, Clinical Practices

      Intermediate · Course · 3 - 6 Months

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    In summary, here are 10 of our most popular patient care courses

    • Project Management in Healthcare : Tools and Tactics: Coursera Instructor Network
    • Conecta de forma efectiva con los clientes de retail: UBITS
    • Effective Service Innovation by Design in Hotel Management : Starweaver
    • Elevate Team Productivity with Crew AI: Coursera Instructor Network
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Servicio al cliente desde el punto de vista logístico: UBITS
    • Financer un projet à impact: ESSEC Business School
    • Medios digitales para resultados sanitarios: Yale University
    • Sales Reporting with HubSpot: HubSpot Academy

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