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Explore the Technical Support Course Catalog
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
Skills you'll gain: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, Operating System Administration, System Configuration, General Networking, Data Storage, Data Management, Computer Networking, Data Security
- Status: Free Trial
Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Scheduling, Procurement, Project Risk Management, Project Controls, Project Management, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, IT Infrastructure, Software Development Life Cycle, Change Management, Risk Management, Communication Strategies, Quality Assurance, Stakeholder Engagement
- Status: NewStatus: Preview
Board Infinity
Skills you'll gain: Target Audience, Design, Ethical Standards And Conduct, Google Docs, Professional Networking, Collaborative Software, Application Programming Interface (API), User Feedback, Portfolio Management
- Status: Free Trial
Skills you'll gain: IT Infrastructure, Operating System Administration, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Hardening, Package and Software Management, Cybersecurity, Disaster Recovery, User Accounts, File Systems, TCP/IP, Computer Security Awareness Training, Computer Hardware, Technical Support, Software Installation
- Status: Free Trial
Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Unix, Ubuntu, Operating System Administration, Unix Shell, Debugging, Service Management, User Accounts, OS Process Management, Data Storage, Scripting
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Web Content Accessibility Guidelines, Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Visual Impairment Education, Developmental Disabilities, Education Software and Technology, Microsoft Office, Microsoft Windows, Computer Displays, Productivity
- Status: Free Trial
Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication
- Status: Preview
Google
Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting, Problem Management, Data Structures, Debugging, Software Documentation
- Status: New
Skills you'll gain: Computer Hardware, Operating Systems, Databases, Hardware Troubleshooting, Information Technology, Technical Support, System Configuration, Security Controls, Wireless Networks, Software Installation, Computer Networking, Computer Security Awareness Training, Peripheral Devices
- Status: Free Trial
Skills you'll gain: Cybersecurity, Application Security, Information Systems Security, Software Installation, System Configuration, Data Management, Computer Hardware, Data Security, Data Storage, Microsoft Windows, Firewall, Disaster Recovery, Encryption, Identity and Access Management
- Status: Free
Amazon Web Services
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Network Troubleshooting, Cloud Management, Cloud Computing, Technical Support, Cloud Infrastructure, Issue Tracking, Technical Documentation
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- GenAI for Customer Support: Coursera Instructor Network
- Apple Certified Support Professional macOS 11: Packt
- CompTIA Project+ (PK0-005): Packt
- Writing Effective Technical Documentation: Board Infinity
- Soporte de Tecnologías de la Información de Google: Google
- Linux Troubleshooting Course with Real Life Examples: Packt
- Promoting Accessible Workplaces with Assistive Technology : Knowledge Accelerators
- Tech Support Career Guide and Interview Preparation: IBM
- 파이썬 단기집중과정: Google
- TOTAL - CompTIA Tech+ (FC0-U71): Packt