Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Closing (Sales), Sustainable Business, Sales, Customer Relationship Building, Sales Strategy, Persuasive Communication, Emotional Intelligence, Influencing, Job Analysis, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Public Speaking, Sales Prospecting, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, ChatGPT, Workflow Management, Action Oriented, No-Code Development, Natural Language Processing, Business Workflow Analysis, Self Service Technologies, Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), IBM Cloud, Machine Learning, Deep Learning, LLM Application, Business Intelligence, Artificial Intelligence, Data Science

Skills you'll gain: Project Management, Project Planning, Project Risk Management, Communication Planning, Project Documentation, Milestones (Project Management), Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Technical Communication, Strategic Thinking

Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience, Social Media Marketing, Goal Setting

Skills you'll gain: Financial Statements, Return On Investment, Financial Statement Analysis, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Working Capital, Balance Sheet, Accrual Accounting, Accounting, Cash Flows, Income Statement, Finance, Financial Analysis, Equities, Corporate Finance, Business Valuation, Bookkeeping, Financial Management

Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, System Configuration, Continuous Monitoring, Microsoft Windows, UI Components, Linux Servers, Incident Management, System Implementation, User Accounts, Email Automation, File Transfer Protocol (FTP)

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Interviewing Skills, Outside Sales

Skills you'll gain: Business Writing, Goal Setting, Negotiation, Business Planning, Project Controls, Feasibility Studies, Entrepreneurship, Team Leadership, Business Correspondence, Creative Problem-Solving, Scheduling, Problem Solving, Project Planning, Team Performance Management, Concision, Peer Review, Financial Analysis, Project Management, Communication Strategies, Communication

Skills you'll gain: Linux Commands

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, Technical Communication, Artificial Intelligence

Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Graphic and Visual Design Software, Photography, Visual Design, Logo Design, Design Software, Photo Editing, Digital Design, Creative Design, Color Theory, Adobe InDesign, Graphic and Visual Design, Image Quality, Style Guides, Branding, Art History, Design, Design Research