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    Results for "help desk support"

    • Status: New
      New
      Status: Preview
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      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Security Basics and Beyond: Unit 1

      Skills you'll gain: Linux, Authentications, Remote Access Systems, Linux Administration, User Accounts, Authorization (Computing), Security Controls, System Configuration, Command-Line Interface, Cryptographic Protocols

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 6

      Skills you'll gain: Linux Administration, Operating System Administration, Linux Servers, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, File Systems

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Applications of Copilot in the Workplace

      Skills you'll gain: Microsoft Copilot, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Security Information and Event Management (SIEM), Responsible AI, Critical Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 7

      Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Hardening, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 4

      Skills you'll gain: Linux Administration, Linux, Operating System Administration, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, User Accounts, Service Management, OS Process Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 1

      Skills you'll gain: Ubuntu, Linux, Bash (Scripting Language), Linux Commands, Command-Line Interface, Unix Commands, Operating System Administration, File Management, Red Hat Enterprise Linux, Software Installation, System Configuration

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 5

      Skills you'll gain: File Systems, Linux Administration, Linux, Computer Hardware, Data Storage, Operating System Administration, Hardware Architecture, Operating Systems, System Configuration, Command-Line Interface, System Monitoring

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Computers

      Skills you'll gain: Business Software, Computer Hardware, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, Computer Architecture, Data Storage, System Configuration, Technical Support and Services, Microsoft Windows, Servers, Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      862 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support Career Introduction

      Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      ITSM Foundations: Optimizing IT Service Management

      Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 3

      Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols

      Intermediate · Course · 1 - 4 Weeks

    1…456…392

    In summary, here are 10 of our most popular help desk support courses

    • Generative AI in Customer Service Operations Training: Simplilearn
    • Linux Security Basics and Beyond: Unit 1: Pearson
    • CompTIA Linux+ XK0-005: Unit 6: Pearson
    • Applications of Copilot in the Workplace: Microsoft
    • CompTIA Linux+ XK0-005: Unit 7: Pearson
    • CompTIA Linux+ XK0-005: Unit 4: Pearson
    • CompTIA Linux+ XK0-005: Unit 1: Pearson
    • CompTIA Linux+ XK0-005: Unit 5: Pearson
    • Introduction to Computers: Microsoft
    • Dell Technologies Technical Support Career Introduction: Dell

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