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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Build job-relevant skills in under 2 hours with hands-on tutorials.
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    Get in-depth knowledge of a subject by completing a series of courses and projects.
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    Explore the Customer Service Course Catalog

    • G

      Google Cloud

      Networking in Google Cloud: Network Security - 日本語版

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Continuous Monitoring, Network Security, Network Monitoring, Proxy Servers, Intrusion Detection and Prevention, Threat Detection, Firewall, Google Cloud Platform, Infrastructure Security, Network Troubleshooting, Identity and Access Management

      Intermediate · Course · 1 - 3 Months

    • A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Networking in Google Cloud: Hybrid and Multicloud - Français

      Skills you'll gain: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Cloud Computing Architecture, Cloud Computing, General Networking, Network Routing, Wide Area Networks, Network Infrastructure, Network Security

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Security Engineers - Bahasa Indonesia

      Skills you'll gain: Google Gemini, Google Cloud Platform, Cloud Security, Cloud Computing, Security Controls, Security Engineering, Vulnerability Assessments, System Configuration

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Integrar aplicativos com o Gemini 1.0 Pro no Google Cloud

      Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, LLM Application, Application Development, Cloud-Based Integration, Multimodal Prompts, Application Programming Interface (API)

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Networking in Google Cloud: Load Balancing - 日本語版

      Skills you'll gain: Load Balancing, Hybrid Cloud Computing, Google Cloud Platform, Network Performance Management, Cloud Security, Network Routing, Performance Tuning, Distributed Denial-Of-Service (DDoS) Attacks

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Advanced assistant customization with fine-tuning and context

      Skills you'll gain:

      Advanced · Course

    • Status: Free Trial
      Free Trial
      M

      Meta

      Building Generative AI Apps with Llama

      Skills you'll gain:

      Advanced · Professional Certificate

    • Status: Preview
      Preview
      L

      LearnQuest

      Fundamentals of B2B Selling in Tech

      Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Research, Competitive Analysis, Customer Analysis

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidad de los Andes

      Maestría en Ingeniería de Software

      Skills you'll gain: Supervised Learning, Unsupervised Learning, User Story, Test Automation, Process Analysis, Cloud-Native Computing, Continuous Deployment, Value Propositions, API Design, Kotlin, Angular, Deep Learning, Cost Estimation, Software Architecture, Descriptive Analytics, Video Game Development, Internet Of Things, User Experience Design, Linear Algebra, Software As A Service

      Earn a degree

      Degree · 1 - 4 Years

    • U

      University of Colorado Boulder

      Data Science Graduate Certificate

      Skills you'll gain: Unsupervised Learning, Data Mining, Statistical Modeling, Supervised Learning, Deep Learning, Machine Learning Algorithms, Anomaly Detection, Probability, Statistical Inference, Statistical Hypothesis Testing, Service Level, Dimensionality Reduction, Applied Machine Learning, Data Warehousing, Statistical Machine Learning, Data Pipelines, Performance Testing, Data Science, Bash (Scripting Language), Statistical Methods

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • U

      Universidad de los Andes

      Metodologías ágiles de desarrollo de software Certificado MasterTrack®

      Skills you'll gain: Test Automation, Software Testing, User Story, Kotlin, Angular, Software As A Service, Cloud Applications, Continuous Integration, Android Development, Agile Software Development, Web Content Accessibility Guidelines, Software Architecture, Security Requirements Analysis, Acceptance Testing, Regression Testing, System Testing, Authorization (Computing), Application Security, Cloud Computing Architecture, Mobile Development

      Credit offered

      Mastertrack · 6 - 12 Months

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    In summary, here are 10 of our most popular customer service courses

    • Networking in Google Cloud: Network Security - 日本語版: Google Cloud
    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • Networking in Google Cloud: Hybrid and Multicloud - Français: Google Cloud
    • Gemini for Security Engineers - Bahasa Indonesia: Google Cloud
    • Integrar aplicativos com o Gemini 1.0 Pro no Google Cloud: Google Cloud
    • Networking in Google Cloud: Load Balancing - 日本語版: Google Cloud
    • Advanced assistant customization with fine-tuning and context: Meta
    • Building Generative AI Apps with Llama: Meta
    • Fundamentals of B2B Selling in Tech: LearnQuest
    • Maestría en Ingeniería de Software: Universidad de los Andes

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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