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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: New
      New
      Status: Preview
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      B

      Banco Interamericano de Desarrollo

      Design de projetos de governo digital

      Skills you'll gain: Digital Transformation, Data Integration, Talent Management, Program Evaluation, Data Strategy, Cybersecurity, Technology Strategies, Business Transformation, Policy Development, Governance, Project Design, Public Administration, Interoperability, Key Performance Indicators (KPIs), Process Improvement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      BigQuery para analistas de dados

      Skills you'll gain: Looker (Software), SQL, Dashboard, Big Data, Data Analysis, Business Intelligence, Data Warehousing, Extract, Transform, Load, Data Transformation, Data Visualization Software, Data Pipelines, Data Cleansing, Data Processing, Google Cloud Platform

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      生成 AI エージェント: 組織の変革

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Product Strategy, Customer experience improvement, Google Cloud Platform, Tool Calling, Artificial Intelligence, Organizational Strategy, Innovation, Performance Improvement

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Networking in Google Cloud: Network Security - Español

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Network Troubleshooting, Proxy Servers, Network Monitoring, Network Administration, Cloud Security, Intrusion Detection and Prevention, Firewall, Google Cloud Platform, Threat Detection, Hardening, Identity and Access Management

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Networking in Google Cloud: Network Security - Português Brasileiro

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Firewall, Identity and Access Management, Network Monitoring, Cloud Security, Google Cloud Platform, Intrusion Detection and Prevention, Threat Detection, Scalability

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Developing a Google SRE Culture - 日本語版

      Skills you'll gain: Site Reliability Engineering, Safety Culture, Culture Transformation, Continuous Delivery, DevOps, Service Level, Continuous Integration, Performance Measurement, Performance Metric, Change Management, Design Thinking, Automation, Data-Driven Decision-Making, Prototyping

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Looker Studio Pro Essentials - Français

      Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Change Management for Google Workspace Português Brasileiro

      Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Google Workspace, Stakeholder Communications, Customer Success Management, Training and Development, Customer Engagement, Employee Training, Strategic Communication, Communication Strategies, Needs Assessment

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - Deutsch

      Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Advanced Analytics, Customer Insights, Data-Driven Decision-Making, Data Analysis, Predictive Modeling, Forecasting

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Preparing for Your Cloud Architect Journey - 日本語版

      Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Process Optimization, Cloud Management, Cloud Security, Solution Architecture, Google Cloud Platform, Cloud Computing, Scalability, Goal Setting, Case Studies

      Advanced · Course · 1 - 3 Months

    • G

      Google Cloud

      Planning for a Google Workspace Deployment - Português

      Skills you'll gain: Organizational Change, Change Management, Google Workspace, Data Migration, User Provisioning, Technical Management, Email Automation, Administration, Cloud Computing, End User Training and Support

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - 한국어

      Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Migration, Google Cloud Platform, Data Pipelines, Apache Airflow, Data Infrastructure, Data Sharing, Data Processing, Data Integration, IT Automation, Cloud Storage, Data Storage, Real Time Data, Serverless Computing

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Design de projetos de governo digital: Banco Interamericano de Desarrollo
    • BigQuery para analistas de dados: Google Cloud
    • 生成 AI エージェント: 組織の変革: Google Cloud
    • Networking in Google Cloud: Network Security - Español: Google Cloud
    • Networking in Google Cloud: Network Security - Português Brasileiro: Google Cloud
    • Developing a Google SRE Culture - 日本語版: Google Cloud
    • Looker Studio Pro Essentials - Français: Google Cloud
    • Change Management for Google Workspace Português Brasileiro: Google Cloud
    • Gemini for Data Scientists and Analysts - Deutsch: Google Cloud
    • Preparing for Your Cloud Architect Journey - 日本語版: Google Cloud

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