• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Service Course Catalog

    • G

      Google Cloud

      Managing Security in Google Cloud - Português Brasileiro

      Skills you'll gain: Identity and Access Management, Cloud Security, Authentications, Google Cloud Platform, Security Controls, Cloud Computing, Authorization (Computing), Virtual Private Networks (VPN), Role-Based Access Control (RBAC), Network Security, Firewall, Data Security, Load Balancing

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Scaling with Google Cloud Operations - Português Brasileiro

      Skills you'll gain: Cloud Management, Google Cloud Platform, Cost Management, Site Reliability Engineering, Cloud Computing, DevOps, Cloud Infrastructure, Operational Excellence, Operational Efficiency, Scalability, Sustainability Reporting, Customer Support, System Monitoring

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Introduction to Gemini for Google Workspace - 한국어

      Skills you'll gain: Google Gemini, Google Workspace, Productivity Software, Generative AI, Google Docs, Responsible AI, Company, Product, and Service Knowledge

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Architecting with Google Kubernetes Engine: Foundations - 繁體中文

      Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Cloud Infrastructure, Cloud-Native Computing, Docker (Software), Application Deployment, Cloud Computing, Command-Line Interface

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Reliable Cloud Infrastructure: Design and Process - 繁體中文

      Skills you'll gain: Application Deployment, Cloud Infrastructure, Google App Engine, Network Architecture, Microservices, CI/CD, Site Reliability Engineering, Google Cloud Platform, API Design, Cloud Computing Architecture, Cloud Storage, Kubernetes, Distributed Denial-Of-Service (DDoS) Attacks, DevOps, Cloud Security, Systems Design, Service Design, System Monitoring, Identity and Access Management, Disaster Recovery

      Advanced · Course · 1 - 3 Months

    • G

      Google Cloud

      Logging and Monitoring in Google Cloud - 日本語版

      Skills you'll gain: Service Level, Application Performance Management, Google Cloud Platform, System Monitoring, Cloud Management, Event Monitoring, Identity and Access Management, Performance Tuning, Continuous Monitoring, Data Access, Query Languages

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Maryland, College Park

      Digital Marketing 2

      Skills you'll gain: Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Analytics, Big Data, Google Analytics, Digital Marketing, Search Engine Marketing, Paid media, Web Analytics, Web Analytics and SEO, Online Advertising, Digital Advertising, Marketing Effectiveness, A/B Testing, Applied Machine Learning, Marketing Automation, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Getting Started with Amazon Neptune

      Skills you'll gain: Amazon Web Services, Databases, Database Management, Database Administration, NoSQL, Database Architecture and Administration, Technical Design

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      生成 AI: chatbot を超えて

      Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, Service Improvement, Operational Efficiency

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - 简体中文

      Skills you'll gain: Data Pipelines, Data Sharing, Extract, Transform, Load, Apache Airflow, Data Migration, Data Processing, Data Warehousing, Data Integration, Google Cloud Platform, Metadata Management, Data Lakes, Cloud Storage, Big Data, Data Transformation, Automation, SQL

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Deutsch

      Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts-Português Brasileiro

      Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Data Analysis, Marketing Analytics, Artificial Intelligence, Google Cloud Platform, Generative AI, SQL

      Beginner · Course · 1 - 4 Weeks

    Customer Service learners also search

    Business
    Business Management
    Management
    Business Development
    Operations Management
    Project Management
    Operations Analytics
    Business Projects
    1…325326327…330

    In summary, here are 10 of our most popular customer service courses

    • Managing Security in Google Cloud - Português Brasileiro: Google Cloud
    • Scaling with Google Cloud Operations - Português Brasileiro : Google Cloud
    • Introduction to Gemini for Google Workspace - 한국어: Google Cloud
    • Architecting with Google Kubernetes Engine: Foundations - 繁體中文: Google Cloud
    • Reliable Cloud Infrastructure: Design and Process - 繁體中文: Google Cloud
    • Logging and Monitoring in Google Cloud - 日本語版: Google Cloud
    • Digital Marketing 2: University of Maryland, College Park
    • Getting Started with Amazon Neptune: Amazon Web Services
    • 生成 AI: chatbot を超えて: Google Cloud
    • Introduction to Data Engineering on Google Cloud - 简体中文: Google Cloud

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok