Retail Banking

Retail Banking is a sector of the financial services industry that deals with individual customers, as opposed to corporate clients. Coursera's Retail Banking catalogue teaches you about various aspects of this customer-focused banking approach. You'll learn everything from the fundamentals of retail banking, including lending, savings, and investment products, to more advanced topics like risk management and customer relationship management. In addition, you'll gain insights into the impact of digital transformation on retail banking, exploring technologies such as online banking, mobile banking, and FinTech solutions. This knowledge will prepare you for roles in the banking sector, improving your understanding of financial products and services, and enhancing your customer service and financial advisory skills.