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Customer Journey Courses Online

Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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Explore the Customer Journey Course Catalog

  • P

    Packt

    Test-Driven Development in .NET Core - The Handbook

    Skills you'll gain: GitHub, Test Driven Development (TDD), Continuous Integration, ASP.NET, .NET Framework, Git (Version Control System), Development Testing, C# (Programming Language), Integration Testing, Data Access, Data Integrity, Debugging

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    New York Institute of Finance

    공급망금융의 주요 성공 요소

    Skills you'll gain: Supply Chain Management, Supplier Management, Supplier Relationship Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Financial Analysis, Technology Solutions

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    Generating Vision: Long-Term Ideas to Motivate Stakeholders

    Skills you'll gain: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Organizational Strategy, Strategic Communication, Leadership, Employee Retention, Stakeholder Engagement, Employee Engagement

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Français

    Skills you'll gain: Google Gemini, Marketing Analytics, Analytics, Customer Analysis, Generative AI, Data Analysis, Customer Insights, Google Cloud Platform, Customer Data Management, Marketing Strategies, Predictive Modeling, Forecasting, SQL

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of RMAN Backup and Recovery

    Skills you'll gain: Oracle Databases, Disaster Recovery, Operational Databases, Data Maintenance, Database Architecture and Administration, Database Management, Data Storage, Virtual Machines, Virtual Environment, Configuration Management, Scripting Languages

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    How Technology Will Shape Marketing with Jagdish Sheth

    Skills you'll gain: Digital Advertising, Marketing, MarTech, Sales, Social Media, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Promotional Strategies, E-Commerce, Emerging Technologies, Customer Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    MS Teams – Getting Started and Team Management

    Skills you'll gain: Microsoft Teams, Team Management, Microsoft 365, Group Policy, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Support, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Application Deployment, Test Tools, Governance

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    SCHC : A new era of interoperability

    Skills you'll gain: Internet Of Things, Network Protocols, TCP/IP, Embedded Software, Interoperability, Telecommunications, Network Analysis, Virtual Machines

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Providing Customers Internet Connectivity using BGP

    Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Créez une publicité ciblée avec facebook audience insights

    Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Risk Management and Incident Response

    Skills you'll gain: Risk Analysis, Risk Management, Incident Response, Business Continuity Planning, Security Management, Threat Modeling, Threat Management, Disaster Recovery, Vulnerability Assessments, Cyber Risk, Cyber Threat Intelligence, Continuous Monitoring, Cybersecurity, Vulnerability Management, Security Strategy, General Data Protection Regulation (GDPR)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Gestión de clientes potenciales con Hubspot

    Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Test-Driven Development in .NET Core - The Handbook: Packt
  • 공급망금융의 주요 성공 요소: New York Institute of Finance
  • Generating Vision: Long-Term Ideas to Motivate Stakeholders: University of Maryland, College Park
  • Gemini for Data Scientists and Analysts - Français: Google Cloud
  • Foundations of RMAN Backup and Recovery: Packt
  • How Technology Will Shape Marketing with Jagdish Sheth: Kennesaw State University
  • MS Teams – Getting Started and Team Management: Packt
  • SCHC : A new era of interoperability: Institut Mines-Télécom
  • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
  • Créez une publicité ciblée avec facebook audience insights: Coursera Project Network

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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70 courses
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137 courses
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