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    Results for "customer support"

    • C

      Coursera Project Network

      Building Smart Business Assistants with IBM Watson

      Skills you'll gain: IBM Cloud, Self Service Technologies, Application Deployment, AI Personalization, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      465 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Requirement Gathering and Analysis with GenAI Training

      Skills you'll gain: Requirements Analysis, Generative AI, Prompt Engineering, User Requirements Documents, Software Design Documents, Process Optimization, Requirements Elicitation, Workflow Management, User Story, Operational Efficiency, Prioritization, LLM Application, Strategic Prioritization, Customer Insights, Language Interpretation, Translation, and Studies

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Marketing in a Digital World

      Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Digital Transformation, Digital Advertising, E-Commerce, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Tools of the Trade: Linux and SQL

      Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Ludwig-Maximilians-Universität München (LMU)

      Advanced Competitive Strategy

      Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Compliance Management, Competitive Analysis, Strategic Partnership, Product Strategy, New Business Development, Market Dynamics, Market Analysis, Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      881 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Brand and Product Management

      Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Customer experience strategy (CX), Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Internal Communications, Design and Product, Employee Engagement, Growth Strategies, Customer Engagement, Portfolio Management, Market Share, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Fundamentals of Management

      Skills you'll gain: Goal Setting, Smart Goals, Professional Networking, Business Management, Professional Development, Staff Management, Leadership and Management, Operations Management, People Management, Business Administration, Planning, Customer Relationship Management, Organizational Leadership, Organizational Strategy, Leadership, Change Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.9K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Systems Analyst

      Skills you'll gain: Test Planning, Data Storytelling, Business Analysis, Business Process Modeling, Stakeholder Analysis, Process Optimization, Data Visualization, Requirements Management, Systems Design, Stakeholder Management, Systems Analysis, Database Design, Data Modeling, Stakeholder Engagement, Behavior-Driven Development, Information Technology, Computer Hardware, Process Analysis, Database Management, Agile Methodology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Security Engineer

      Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Containerization, Cloud Computing Architecture, Network Architecture, Role-Based Access Control (RBAC), Network Security, OAuth, Network Routing, Cloud Security, Virtual Private Networks (VPN)

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Project Manager

      Skills you'll gain: User Story, Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Backlogs, Stakeholder Analysis, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.3K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Retail Sales Psychology: The Essentials of Selling More

      Skills you'll gain: Sales Presentation, Sales Strategy, B2B Sales, Sales Process, Sales, Selling Techniques, Overcoming Objections, Storytelling, Closing (Sales), Consultative Selling, Stakeholder Communications, Negotiation, Behavioral Economics, AI Personalization, Non-Verbal Communication, Customer Analysis, Customer Engagement, Decision Making, Empathy, Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Smarter Content and Communications with Microsoft Copilot

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Web Content, Storytelling, Content Strategy, Generative AI, Marketing Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      127 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer support courses

    • Building Smart Business Assistants with IBM Watson: Coursera Project Network
    • Requirement Gathering and Analysis with GenAI Training: Simplilearn
    • Marketing in a Digital World: University of Illinois Urbana-Champaign
    • Tools of the Trade: Linux and SQL: Google
    • Advanced Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)
    • Brand and Product Management: IE Business School
    • Fundamentals of Management: University of California, Irvine
    • IBM Systems Analyst: IBM
    • Preparing for Google Cloud Certification: Cloud Security Engineer: Google Cloud
    • IBM Project Manager: IBM

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