Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

Skills you'll gain: Operational Excellence, Performance Measurement, Customer experience improvement, Overcoming Objections, Culture Transformation, Program Implementation, Key Performance Indicators (KPIs), Cleanliness, Goal Setting, Auditing

Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Process Optimization, Process Improvement, Manufacturing Operations, Manufacturing and Production, Internet Of Things, Innovation, Workforce Development, Cybersecurity, Manufacturing Processes, Automation, Augmented and Virtual Reality (AR/VR), Blockchain, Cloud Security, Digital Transformation, Technology Strategies, 3D Modeling, Industrial Engineering, Change Management

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

Skills you'll gain: Payment Systems, Payment Processing, Mobile Banking, FinTech, Credit/Debit Card Processing, Point of Sale, Mobile Security, Transaction Processing, Emerging Technologies, Digital Assets, Risk Management, Value Propositions

Skills you'll gain: Microsoft Copilot, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Security Information and Event Management (SIEM), Responsible AI, Critical Thinking

Skills you'll gain: Infrastructure as Code (IaC), Command-Line Interface, Data Security

Skills you'll gain: Prompt Engineering, Responsible AI, Cultural Diversity, Technical Communication, Intercultural Competence, Engineering Management, Virtual Teams, Cultural Sensitivity, Data Ethics, Systems Engineering, Communication, Digital Transformation, Collaboration, Corporate Sustainability, Generative AI, Automation, Emerging Technologies, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cross-Functional Collaboration

Skills you'll gain: Windows PowerShell, Scripting, Operating System Administration, Automation, Windows Servers, Data Validation, Server Administration, Administration, Software Installation, Data Import/Export, Service Management, Cloud Computing, Remote Access Systems, Extensible Markup Language (XML), Debugging

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Copilot, Microsoft Azure, Application Deployment, Postman API Platform, DevOps, CI/CD, Application Programming Interface (API), Cloud Solutions, Mobile Development, UI Components, TypeScript, User Interface and User Experience (UI/UX) Design