Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Team Performance Management, Teamwork, Collaboration, Team Leadership, Team Management, Recognizing Others, Peer Review, Employee Engagement, Performance Management, Professional Development, Coaching, Positivity, Self-Awareness, Storytelling, Mindfulness

Skills you'll gain: Data Ethics, Data Collection, Quantitative Research, Qualitative Research, Data Analysis, Statistical Analysis, Analytical Skills, Statistical Methods, Regression Analysis, Research, Focus Group, Correlation Analysis, Diversity and Inclusion, Surveys, Business Analytics, Stakeholder Analysis, Probability, Stakeholder Engagement

Skills you'll gain: Employee Retention, Workplace inclusivity, Mentorship, Talent Management, Human Resource Strategy, Employee Coaching, Employee Engagement, Diversity and Inclusion, Organizational Leadership, Workforce Development, People Development, Management Training And Development, Team Motivation, People Analytics, Leadership Development, Overcoming Obstacles, Performance Metric

Skills you'll gain: Clinical Nursing, Basic Nursing Skills, Patient Observation, Patient-centered Care, Nursing Care, Infection Control, Patient Evaluation, Patient Communication, Emergency Response, Nursing Process, Clinical Assessment, Medical Emergency, Nursing, Nursing Practices, Health Assessment, Communication, Medical Equipment and Technology, Health Care, Healthcare Ethics, Anatomy

Skills you'll gain: Coaching, Employee Coaching, Constructive Feedback, Motivational Skills, People Development, Team Performance Management, Empowerment, Leadership Development, Performance Management, Growth Mindedness, Goal Setting

Skills you'll gain: Remote Access Systems, Security Management, Data Security, Cybersecurity, Security Controls, Vulnerability Management, Computer Security Awareness Training, Security Strategy, Incident Response, Continuous Monitoring, Human Factors (Security), General Data Protection Regulation (GDPR), Information Privacy, System Implementation

Skills you'll gain: Safety Standards, Safety Training, Construction, Hazard Analysis, Hydraulics, Construction Engineering, Equipment Design, Facility Repair And Maintenance, Maintenance, Repair, and Facility Services, Sustainable Engineering, Grading (Landscape), Civil Engineering, Personal protective equipment, Construction Management, Structural Engineering, Plant Operations and Management, Safety Assurance, Vibrations, Mechanical Engineering, Facility Management and Maintenance