Quality Assessment

Quality Assessment is a systematic process of evaluating the quality of products, services, or processes to ensure they meet a set of predefined standards or criteria. Coursera's Quality Assessment catalogue teaches you the principles and methods of assessing and assuring quality effectively. You'll learn about various quality assessment techniques, such as statistical process control, quality auditing, and quality improvement strategies. You'll also explore the importance of quality standards and regulatory requirements in different sectors. The catalogue equips you to manage and drive quality improvement initiatives, understand the role and application of quality tools, and implement a system of continuous quality improvement for enhanced customer satisfaction, productivity, and competitiveness.