• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Design

    Service Design Courses Online

    Explore service design for creating user-centric services. Learn to design and improve service experiences across various industries.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Service Design Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Customer Service Essentials: 20 Skills for Happy Clients

      Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Information Design

      Skills you'll gain: Graphic and Visual Design, User Interface (UI) Design, Mockups, Web Design, Responsive Web Design, Design, Typography, Wireframing, Design Elements And Principles, Usability, Interaction Design, UI Components, Prototyping

      4.5
      Rating, 4.5 out of 5 stars
      ·
      578 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Connect Services with Microsoft Azure Service Bus

      Skills you'll gain: Microsoft Azure, Middleware, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Platform As A Service (PaaS), Cloud Services, Communication Systems, Cloud Storage, Real Time Data

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Deploy Kubernetes Load Balancer Service with Terraform

      Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization

      Intermediate · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      A

      Alibaba Cloud Academy

      Alibaba Cloud Native Solutions and Container Service

      Skills you'll gain: Serverless Computing, Cloud-Native Computing, Containerization, Kubernetes, DevOps, Cloud Management, Cloud Computing, Application Deployment, Cloud Infrastructure, Cloud Security, Application Security, Artificial Intelligence and Machine Learning (AI/ML), Data Migration

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM UI/UX Designer

      Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, Agile Software Development, User Centered Design, Agile Methodology, Design Research, Usability, Responsive Web Design, Usability Testing, Kanban Principles, Backlogs, User Interface (UI), Figma (Design Software), Wireframing, Prototyping

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Unlocking Oracle Exadata Database Service in OCI

      Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Scalability, Data Storage Technologies, Disaster Recovery

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Infrastructure as a Service Training for Beginners

      Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, YAML

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Institut Mines-Télécom

      La Data Intelligence au service des organisations

      Skills you'll gain: Data Strategy, Digital Transformation, General Data Protection Regulation (GDPR), Data Governance, Business Intelligence, Data Quality, Data-Driven Decision-Making, Data Management, Data Literacy, Competitive Intelligence, Business Analytics, Information Management, Data Analysis, Big Data, Business Strategy, Data Visualization, Artificial Intelligence

      4.1
      Rating, 4.1 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      D

      Duke University

      Open Design

      Skills you'll gain: Design Thinking, Human Centered Design, User Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Creativity, Cultural Diversity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Azure SQL Data Warehouse Synapse Analytics Service

      Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Security, Performance Tuning, System Configuration, Cloud Storage, Cloud Computing Architecture, Data Security, Apache Spark, Data Integration

      Intermediate · Course · 1 - 3 Months

    Service Design learners also search

    Product Design
    Industrial Design
    Machine Design
    Industrial
    Industrial Engineering
    Innovation
    CAD
    ETL
    1…192021…619

    In summary, here are 10 of our most popular service design courses

    • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
    • Information Design: University of California San Diego
    • Connect Services with Microsoft Azure Service Bus: Microsoft
    • Deploy Kubernetes Load Balancer Service with Terraform: Google Cloud
    • Alibaba Cloud Native Solutions and Container Service : Alibaba Cloud Academy
    • IBM UI/UX Designer: IBM
    • Unlocking Oracle Exadata Database Service in OCI: Coursera Instructor Network
    • Infrastructure as a Service Training for Beginners: Simplilearn
    • La Data Intelligence au service des organisations: Institut Mines-Télécom
    • Preparing for Your Call Center Customer Service Role: CVS Health

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok