• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Help Desk Support
Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Results for "help desk support"

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Neural Networks and Deep Learning

    Skills you'll gain: Deep Learning, Artificial Neural Networks, Supervised Learning, Artificial Intelligence, Machine Learning, Python Programming, Linear Algebra, Calculus

    4.9
    Rating, 4.9 out of 5 stars
    ·
    123K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Full-Stack JavaScript Developer

    Skills you'll gain: Node.JS, Software Development Life Cycle, Software Architecture, Istio, Application Deployment, Kubernetes, React Redux, CI/CD, Cloud-Native Computing, Responsive Web Design, NoSQL, OpenShift, Restful API, Git (Version Control System), Cloud Applications, GitHub, Ajax, Javascript, Azure DevOps, Engineering Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8.3K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Data Science Fundamentals with Python and SQL

    Skills you'll gain: Dashboard, SQL, Descriptive Statistics, Jupyter, Statistical Analysis, Data Analysis, Probability Distribution, Pandas (Python Package), Statistics, Data Visualization, Statistical Methods, Web Scraping, Relational Databases, Stored Procedure, Data Import/Export, Data Science, Programming Principles, Computer Programming Tools, Data Visualization Software, Python Programming

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    73K reviews

    Beginner · Specialization · 3 - 6 Months

  • S

    Samsung

    Samsung Mobile Repair Essentials

    Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Foundations: Data, Data, Everywhere

    Skills you'll gain: Data Ethics, Data Analysis, Analytics, Data-Driven Decision-Making, Google Sheets, Business Analytics, Spreadsheet Software, Analytical Skills, Tableau Software, Data Sharing, Data Collection, Data Cleansing, Data Processing, Data Visualization Software, Data Visualization, SQL

    4.8
    Rating, 4.8 out of 5 stars
    ·
    118K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM IT Project Manager

    Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Stakeholder Analysis, Software Design, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Human Resources (HR) Professionals

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, HR Tech, ChatGPT, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, LLM Application, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data-Driven Decision-Making, Image Quality, Employee Engagement, Recruitment, Machine Learning, Performance Appraisal, Employee Onboarding

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Deep Learning

    Skills you'll gain: Computer Vision, Deep Learning, Image Analysis, Natural Language Processing, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Generative AI, Supervised Learning, Large Language Modeling, Artificial Intelligence, Applied Machine Learning, PyTorch (Machine Learning Library), Machine Learning, Debugging, Performance Tuning, Python Programming, Data-Driven Decision-Making, Machine Learning Algorithms, Linear Algebra

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    147K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    IT-поддержка Google

    Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Cybersecurity, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging

    4.8
    Rating, 4.8 out of 5 stars
    ·
    288 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Compute Engine

    Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Kubernetes, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Terraform, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices

    4.7
    Rating, 4.7 out of 5 stars
    ·
    58K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft 365 Fundamentals

    Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft 365, Data Visualization, Presentations, Spreadsheet Software, Collaborative Software, Microsoft Office, Productivity Software, Data Import/Export, Microsoft Windows, Editing, Document Management, Technical Documentation, Writing, Computer Literacy, Web Content Accessibility Guidelines

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    G

    Google Cloud

    Google Workspace のトラブルシューティング

    Skills you'll gain: Google Workspace, Gmail, Technical Support, Systems Administration, Help Desk Support, Email Security, Event Monitoring, Technical Communication, File Management

    Beginner · Course · 1 - 4 Weeks

1…161718…402

In summary, here are 10 of our most popular help desk support courses

  • Neural Networks and Deep Learning: DeepLearning.AI
  • IBM Full-Stack JavaScript Developer: IBM
  • Data Science Fundamentals with Python and SQL: IBM
  • Samsung Mobile Repair Essentials: Samsung
  • Foundations: Data, Data, Everywhere: Google
  • IBM IT Project Manager: IBM
  • Generative AI for Human Resources (HR) Professionals: IBM
  • Deep Learning: DeepLearning.AI
  • IT-поддержка Google: Google
  • Architecting with Google Compute Engine: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Manage Cookie Preferences
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok