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Explore the Customer Journey Course Catalog
Coursera Project Network
Skills you'll gain: ChatGPT, LLM Application, Prompt Engineering, OpenAI, Customer Service, Customer Inquiries, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Skills you'll gain: Google Gemini, Google Cloud Platform, Cloud Management, Applied Machine Learning, Big Data, Jupyter, Cloud Applications, LLM Application, Text Mining, Statistical Reporting, Machine Learning, SQL
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Sales Management, Data Management, Customer Data Management, Databases, Business-To-Consumer
- Status: Preview
Yale University
Skills you'll gain: Ancient History, World History, European History, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education
Skills you'll gain: Cloud Security, Identity and Access Management, Network Security, Data Loss Prevention, Data Security, Security Controls, Firewall, Google Cloud Platform, Cloud Computing Architecture, Encryption, CI/CD
- Status: NewStatus: Free Trial
Skills you'll gain: Data Transformation, Customer Analysis, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Development Environment
Coursera Project Network
Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming
Google Cloud
Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management
Google Cloud
Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
Google Cloud
Skills you'll gain: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information
- Status: Preview
Skills you'll gain: Liberal Arts, Environment, Social Studies, Culture, Teaching, Anthropology, World History, Sustainable Development, Education and Training, Life Sciences, Systems Thinking, Physical Science, Storytelling, Creativity, Physics, Environmental Science, Biology, Economics
Skills you'll gain: Google Cloud Platform, Data Sharing, Big Data, Data Access, Cloud Computing, Cloud Security, Data Integration, Data Management, Data Visualization
In summary, here are 10 of our most popular customer journey courses
- Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
- Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
- Sales and CRM Overview: Salesforce
- A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650) : Yale University
- Preparing for Your Professional Cloud Security Engineer Journey - 日本語版: Google Cloud
- PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
- Generative AI with Vertex AI: Build a customer chatbot: Coursera Project Network
- Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
- Google Cloud Customer Care Fundamentals - 简体中文: Google Cloud
- Google Cloud Customer Care Fundamentals - 日本語版: Google Cloud