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    Results for "customer and client support"

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Customer-Centric Enterprise: Product Lifecycle Management

      Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Marketing, Business Strategy, Enterprise Risk Management (ERM), Scalability, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 한국어

      Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Finance of Mergers and Acquisitions: Valuation and Pricing

      Skills you'll gain: Mergers & Acquisitions, Business Valuation, Private Equity, Financial Analysis, Financial Modeling, Capital Markets, Corporate Finance, Market Data, Cash Flows, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      275 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      AI-powered Customer Intelligence with Microsoft Copilot

      Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      61 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universiteit Leiden

      Terrorism and Counterterrorism: Comparing Theory and Practice

      Skills you'll gain: Public Safety and National Security, Research, Research Methodologies, Policy Analysis, Media and Communications, World History, International Relations, Political Sciences, Trend Analysis, Psychology, Case Studies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Adaptability and Resiliency

      Skills you'll gain: Adaptability, Resilience, Professional Development, Action Oriented, Overcoming Obstacles, Self-Awareness, Cognitive flexibility, Growth Mindedness, Personal Development, Relationship Building, Plan Execution, Planning, Behavioral Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      696 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI and LLMs: Architecture and Data Preparation

      Skills you'll gain: Large Language Modeling, Generative AI, Data Pipelines, PyTorch (Machine Learning Library), Natural Language Processing, Text Mining, Prompt Engineering, Artificial Intelligence, Deep Learning, Data Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      306 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GIS Mastery: Spatial Data, Remote Sensing, Decision Support

      Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a Customer Satisfaction Survey with Typeform

      Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Create a Customer Satisfaction Survey in Qualtrics

      Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Machine Learning with PySpark: Customer Churn Analysis

      Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      23 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Using Microsoft Copilot to Understand Your Customer

      Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    1…141516…834

    In summary, here are 10 of our most popular customer and client support courses

    • Customer-Centric Enterprise: Product Lifecycle Management: University of Maryland, College Park
    • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
    • Finance of Mergers and Acquisitions: Valuation and Pricing: University of Illinois Urbana-Champaign
    • AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
    • Terrorism and Counterterrorism: Comparing Theory and Practice: Universiteit Leiden
    • Adaptability and Resiliency: University of California, Davis
    • Generative AI and LLMs: Architecture and Data Preparation: IBM
    • GIS Mastery: Spatial Data, Remote Sensing, Decision Support: Coursera Instructor Network
    • Create a Customer Satisfaction Survey with Typeform: Coursera Project Network
    • Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network

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