Skills you'll gain: Instagram, Email Marketing, Email Automation, Lead Generation, Marketing Automation, Google Sheets, Social Media, Social Media Marketing, Digital Marketing, Gmail

Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Hunting, Vulnerability Management, Event Monitoring, Threat Detection, Intrusion Detection and Prevention, Cybersecurity, Cyber Attacks, Security Controls, Security Information and Event Management (SIEM), Vulnerability Assessments, Threat Management, Exploitation techniques, Network Monitoring, Anomaly Detection

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, A/B Testing, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Responsible AI, Automation, Machine Learning, Natural Language Processing

Skills you'll gain: Business Writing, Sales Presentation, Business Correspondence, Interviewing Skills, Business Communication, Case Studies, Business Ethics, Data Visualization, Oral Expression, Presentations, Target Audience, Report Writing, Writing, English Language, Business Analysis, Analysis, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Communication

Skills you'll gain: Email Automation, Google Workspace, Google Sheets, Stakeholder Communications, Communication Planning, Google Docs, Scripting, Google App Engine, Collaborative Software, Timelines, Project Schedules, Project Management, Web Applications, Javascript, Data Validation

Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation

Skills you'll gain: Gmail, Email Automation, Workflow Management, Organizational Skills, Business Correspondence, Productivity Software, Scheduling, Google Docs

Skills you'll gain: Data Processing, Google Cloud Platform, Data Store, Data Pipelines, Data Capture, Unstructured Data, Cloud API, Geographic Information Systems, Document Management, Cloud Storage, Serverless Computing, Business Process

Skills you'll gain: Incident Response, Computer Security Incident Management, Vulnerability Management, Security Information and Event Management (SIEM), Cyber Operations, Event Monitoring, Cyber Threat Hunting, Intrusion Detection and Prevention, Cyber Threat Intelligence, Enterprise Security, Threat Detection, Data Loss Prevention, Security Controls, Network Security, Network Monitoring