Gain the knowledge and skills you need to advance.
This role has a £26,266 median salary ¹.
A Customer Service Representative handles inquiries, resolves issues, and ensures satisfaction through effective communication and product knowledge.
This role has a £26,266 median salary ¹.
Offered by
This role has a £52,914 median salary ¹.
A UI/UX Designer creates and refines digital interfaces to be user-friendly and visually appealing, with skills in UI design and UX research.
This role has a £52,914 median salary ¹.
Offered by
Yale University
Course
University of Toronto
Course
University of Pennsylvania
Specialization
University of Toronto
Course
Course
Coursera Instructor Network
Specialization
University of California, Davis
Specialization
University of Michigan
Specialization
Coursera Instructor Network
Course
Coursera Instructor Network
Course
Coursera Instructor Network
Course
University of Colorado System
Course
The language used throughout the course, in both instruction and assessments.
University of Colorado Boulder
Skills you'll gain: Self-Awareness, Personal Development, Empowerment, Emotional Intelligence, Social Justice, Social Skills, Behavior Management, Empathy, Classroom Management, Cultural Responsiveness, Diversity Equity and Inclusion Initiatives, School Counseling, Compassion, Working With Children, Relationship Building, Cultural Diversity, Mindfulness
Advanced · Course · 1 - 3 Months
Coursera Instructor Network
Skills you'll gain: Mediation, Conflict Management, Teamwork, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Communication, Employee Engagement, Communication Strategies, Active Listening, Adaptability
Intermediate · Course · 1 - 4 Weeks
CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Design Thinking, Brainstorming, Creative Thinking, Creativity, Ideation, Human Centered Design, Problem Solving, Curiosity, Innovation, Cognitive flexibility, Self-Awareness, Empathy
Beginner · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Goal Setting, Positivity, Personal Development, Self-Awareness, Time Management, Growth Mindedness, Creative Thinking, Human Centered Design, Verbal Communication Skills, Empathy
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Constructive Feedback, Decision Making, Team Performance Management, Team Building, Teamwork, Peer Review, Team Management, Independent Thinking, Personal Development, Empathy, Professional Development, Self-Awareness, Critical Thinking, Mentorship, Growth Mindedness, Collaboration, Communication Strategies, People Management, Leadership Development, Communication
Beginner · Specialization · 3 - 6 Months
Arizona State University
Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Empathy, Composure, Tactfulness, Social Skills, Communication, Verbal Communication Skills, Recognizing Others, Concision
Beginner · Course · 1 - 3 Months
University of Colorado System
Skills you'll gain: Cross-Functional Collaboration, Collaboration, Cooperation, Team Leadership, Team Management, Self-Awareness, Conflict Management, Leadership, Relationship Building, Empathy
Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Diversity Training, Workplace inclusivity, Cognitive flexibility, Disabilities, Cultural Diversity, Intercultural Competence, Culture, Innovation, Human Resource Policies, Safety Culture, Empathy, Gerontology, People Management, Organizational Effectiveness, Employee Engagement, Organizational Change, Team Management
Beginner · Specialization · 3 - 6 Months
Banco Interamericano de Desarrollo
Skills you'll gain: Public Speaking, Communication, Emotional Intelligence, Professional Development, Empowerment, Resilience, Mentorship, Personal Development, Assertiveness, Coaching, Leadership, Self-Awareness, Relationship Building, Empathy, Branding, Diversity Equity and Inclusion Initiatives, Decision Making
Beginner · Course · 1 - 3 Months
Coursera Instructor Network
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Self-Awareness, Decision Making, Cultural Diversity, Culture, Empathy
Beginner · Course · 1 - 4 Weeks
American Psychological Association
Skills you'll gain: Decision Making, Behavioral Economics, Public Policies, Diversity Awareness, Compassion, Sociology, Culture, Psychology, Cultural Diversity, Mental Health, Resilience, Critical Thinking, Human Development, Social Sciences, Personal Development, Industrial and Organizational Psychology, Empathy, Mindfulness, Interpersonal Communications, Relationship Building
Beginner · Specialization · 3 - 6 Months