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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Google Cloud Customer Care Fundamentals

      Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Team Success through Cultural Awareness

      Skills you'll gain: Conflict Management, Personal Development, Virtual Teams, Workplace inclusivity, Self-Awareness, Adaptability, Verbal Communication Skills, Cognitive flexibility, Relationship Management, Non-Verbal Communication, Dealing With Ambiguity, Relationship Building, Safety Culture, Curiosity, Communication Strategies

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      SEO Copywriting for Digital Marketing Success

      Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of London

      Managing Technology Projects for Business Success

      Skills you'll gain: Information Technology, Case Studies, Team Leadership, Governance, Resource Allocation, Decision Making

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Marketing and Customer Insights

      Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, AI Personalization, Big Data, Case Studies, Generative AI, Data Visualization, Google Ads, Responsible AI, Marketing Analytics, Target Audience, AI Product Strategy, Keyword Research, Email Marketing, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Predictive Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      163 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Starweaver

      Cybersecurity Policy & Governance for Business Success

      Skills you'll gain: Cyber Governance, Cyber Security Policies, Continuous Improvement Process, Business Risk Management, Governance Risk Management and Compliance, Enterprise Risk Management (ERM), Governance, Risk Management, Audit Planning, Cyber Security Strategy, Compliance Management, Cybersecurity, Key Performance Indicators (KPIs), Performance Measurement, Regulatory Compliance, Training Programs, Auditing, ISO/IEC 27001, NIST 800-53, General Data Protection Regulation (GDPR)

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Groundwork for Success in Sales Development

      Skills you'll gain: Time Management, Productivity, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Personal Development, Teamwork, Sales, Performance Metric, Constructive Feedback, Self-Awareness, Stress Management, Accountability

      4.4
      Rating, 4.4 out of 5 stars
      ·
      455 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Strategic SEO for Digital Marketing Success

      Skills you'll gain: Web Analytics and SEO, Information Architecture, Technical Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Information & Digital Literacy for University Success

      Skills you'll gain: Critical Thinking, Information Management, Research, Digital Communications, Productivity, Document Management, Personal Integrity, Technical Communication, Computer Literacy, Education Software and Technology, Literacy, Reliability, Organizational Skills, Ethical Standards And Conduct, Intellectual Property

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Problem-Solving Skills for University Success

      Skills you'll gain: Creative Problem-Solving, Problem Solving, Creative Thinking, Brainstorming, Analytical Skills, Critical Thinking, Complex Problem Solving, Case Studies, Research, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Academic Skills for University Success: Capstone

      Skills you'll gain: Critical Thinking, Research, Problem Solving, Ethical Standards And Conduct, Research Methodologies, Verbal Communication Skills, Writing, Creative Problem-Solving, Brainstorming, Complex Problem Solving, Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.8K reviews

      Mixed · Course · 1 - 3 Months

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    1…121314…243

    In summary, here are 10 of our most popular customer success courses

    • GenAI for Customer Service Teams: Coursera Instructor Network
    • Google Cloud Customer Care Fundamentals: Google Cloud
    • Team Success through Cultural Awareness: University of Colorado System
    • SEO Copywriting for Digital Marketing Success: Skillshare
    • Managing Technology Projects for Business Success: University of London
    • GenAI for Marketing and Customer Insights: Coursera Instructor Network
    • Cybersecurity Policy & Governance for Business Success : Starweaver
    • Groundwork for Success in Sales Development: Salesforce
    • Strategic SEO for Digital Marketing Success: Skillshare
    • Information & Digital Literacy for University Success: The University of Sydney

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