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Customer Service Courses

Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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Find the best Customer Service course for your goals

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Supply Chain Logistics

    Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Logistics, Transportation Operations, Supply Chain Management, Supply Chain, Customer Service, Operating Cost

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Project Manager

    Skills you'll gain: User Story, Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Backlogs, Stakeholder Analysis, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5.3K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    From Likes to Leads: Interact with Customers Online

    Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Campaigns, Content Creation, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    299 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Entrepreneurship

    Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Business Valuation, Sales Presentation, Market Opportunities, Proposal Development, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Product Development, Due Diligence, Presentations, Finance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Big Data

    Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Graph Theory, Data Pipelines, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Applied Machine Learning, Data Presentation, Scalability, Data Processing, Statistical Analysis, NoSQL, Database Management Systems, MongoDB

    4.5
    Rating, 4.5 out of 5 stars
    ·
    14K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    AI-Powered Customer Success

    Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, Customer Engagement, Responsible AI, Customer experience strategy (CX), Customer Success Management, Customer Service, Generative AI, Customer Support, AI Personalization, ChatGPT, Customer Analysis, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    254 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Blockchain

    Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Application Development, Transaction Processing, Emerging Technologies, Application Design, Integrated Development Environments, Software Architecture, Network Protocols, Encryption, Web Applications, Program Development, Distributed Computing, Microsoft Azure, FinTech, Secure Coding, Cloud Computing Architecture, Development Environment, Web Development Tools

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic systems, Generative AI Agents, Productivity, Workflow Management, No-Code Development, LLM Application, Artificial Intelligence, Generative AI, AI Product Strategy, ChatGPT, Customer Service, Business Process Automation, Digital Transformation, Prompt Engineering, Automation, Application Development, Operational Efficiency, Responsible AI, Innovation, Risk Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Marketing in a Digital World

    Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Digital Transformation, Digital Advertising, E-Commerce, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    17K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Digital Transformation Using AI/ML with Google Cloud

    Skills you'll gain: Serverless Computing, Digital Transformation, Cloud Services, Data Ethics, Cloud Infrastructure, Google Cloud Platform, Application Programming Interface (API), Hybrid Cloud Computing, Infrastructure As A Service (IaaS), Responsible AI, Cloud Computing, Public Cloud, Business Transformation, Containerization, Technology Strategies, Cloud-Native Computing, Multi-Cloud, Machine Learning, Data Strategy, Data Governance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7.5K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Amazon Web Services

    AWS Cloud Technical Essentials

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Containerization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.1K reviews

    Beginner · Course · 1 - 4 Weeks

Customer Service learners also search

customer experience
customer success
customer journey
customer insights
web services
customer analytics
service design
salesforce
1…121314…337

In summary, here are 10 of our most popular customer service courses

  • Supply Chain Logistics: Rutgers the State University of New Jersey
  • IBM Project Manager: IBM
  • From Likes to Leads: Interact with Customers Online: Google
  • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
  • Entrepreneurship: University of Pennsylvania
  • Big Data: University of California San Diego
  • AI-Powered Customer Success: Coursera Instructor Network
  • Blockchain: University at Buffalo
  • AI agents and creator tools for customer care professionals: AI Business School
  • Marketing in a Digital World: University of Illinois Urbana-Champaign

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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