Emergency Services refers to the critical societal structures that respond to a variety of emergencies, such as medical emergencies, fires, and crimes. Coursera's Emergency Services skill catalogue teaches you about the key protocols, procedures, and processes in emergency response. You'll learn how to handle high-stress situations, offer immediate medical assistance, efficiently manage crises, ensure public safety, and coordinate with different emergency response teams. This knowledge will help you become a proactive citizen, a potential first responder, or simply a person with a better understanding of how to respond to emergencies effectively and efficiently.