Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills

Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

Skills you'll gain: Java Programming, Object Oriented Design, Linux Commands

Skills you'll gain: Time Management, Productivity, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Personal Development, Teamwork, Sales, Performance Metric, Constructive Feedback, Self-Awareness, Stress Management, Accountability

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft Outlook, Microsoft Teams, Presentations, Spreadsheet Software, Microsoft 365, Microsoft Office, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Analysis, Data Visualization, Business Communication

Skills you'll gain: Natural Language Processing, Microsoft Azure, Computer Vision, No-Code Development, Machine Learning, Predictive Modeling, Artificial Intelligence, Responsible AI

Skills you'll gain: Computer Hardware, Operating Systems, Databases, Hardware Troubleshooting, Information Technology, Technical Support, System Configuration, Security Controls, Wireless Networks, Software Installation, Computer Networking, Computer Security Awareness Training, Peripheral Devices

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Monitoring, Event Monitoring, Threat Detection, Threat Management, Network Performance Management, Network Switches, Network Planning And Design, Network Administration, Network Protocols

Skills you'll gain: Microsoft Azure, Data Processing, Databases, Database Systems, Data Storage, Database Management, Relational Databases, Query Languages, NoSQL, Transaction Processing, Data Management, Cloud Computing, Data Analysis, Unstructured Data, Data Visualization Software

Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Web Development, LESS, Web Design, Front-End Web Development, Cloud Hosting, Web Development Tools, Animations, Typography

Skills you'll gain: Database Systems, Microsoft Azure, Databases, Relational Databases, MySQL, SQL, Database Management, NoSQL, Cloud Services, PostgreSQL, Data Storage Technologies, Data Security, Data Management

Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Communication, Telecommuting, Storytelling, Sales Development, Presentations, Professional Networking, Branding, Personal Attributes, LinkedIn, Rapport Building, Non-Verbal Communication, Relationship Building, Adaptability, Empathy