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Results for "soutien à la clientèle"
Status: Free TrialGoogle
Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Application Security, Lightweight Directory Access Protocols, TCP/IP, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation
Status: PreviewSkills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
Status: NewSkills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Product Strategy, LLM Application, Google Cloud Platform, Customer experience improvement, Tool Calling, Solution Design, Innovation, Business Strategy, Performance Tuning
Status: PreviewUniversità Bocconi
Skills you'll gain: Food and Beverage, Product Knowledge, Customer experience strategy (CX), Hospitality, Operational Excellence, Business Management, Global Marketing, Professional Networking, Consumer Behaviour, Thought Leadership, Product Management, Business Strategy, Growth Strategies, Brand Management, Innovation, Market Opportunities, Marketing
Status: FreeSkills you'll gain: Competitive Analysis, Value Propositions, Business Marketing, Target Market, Business Strategy, Competitive Intelligence, Market Research, Price Negotiation, Customer Insights, Market Analysis
Status: PreviewUniversidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
What brings you to Coursera today?
Status: PreviewSkills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Status: PreviewUniversitat Autònoma de Barcelona
Skills you'll gain: Training Programs, Training and Development, Higher Education, Entrepreneurship, Teaching, Course Development, Sustainable Development, Student-Centred Learning, Instructional Strategies, Curriculum Development, Innovation, Problem Solving, Community Development, Collaboration, Creativity
Status: PreviewSkills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Status: PreviewUniversity of Michigan
Skills you'll gain: Influencing, Persuasive Communication, Leadership, Relationship Building, Professional Networking, Organizational Leadership, Stakeholder Analysis, Decision Making, Organizational Structure, Self-Awareness, Business Ethics
Status: PreviewESSEC Business School
Skills you'll gain: Business Modeling, Market Research, Business Planning, Entrepreneurship, Sustainable Business, Key Performance Indicators (KPIs), Marketing, Performance Measurement, Target Market, Customer Analysis, Stakeholder Analysis, Business Development, Needs Assessment, Social Work, Target Audience, Product Marketing, Entrepreneurial Finance, Governance, Financial Forecasting
Status: PreviewUniversidad de Palermo
Skills you'll gain: Hospitality, Digital Transformation, Sustainable Development, Cultural Diversity, Socioeconomics, Environmental Issue, Environment and Resource Management, Economic Development, Consumer Behaviour, Technology Strategies, Climate Change Adaptation, Market Dynamics
In summary, here are 10 of our most popular soutien à la clientèle courses
- Soutien des TI de Google: Google
- Potencia tus ventas en el sector retail: UBITS
- Agents d'IA générative : transformer l'entreprise: Google Cloud
- Gestión de las empresas de alimentación y bebidas: Università Bocconi
- Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women : Goldman Sachs
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Maneja objeciones y clientes difíciles en retail: UBITS
- Educación superior y emprendimiento: Universitat Autònoma de Barcelona
- Servicio al cliente desde el punto de vista logístico: UBITS
- Influir en las personas: University of Michigan
