• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Servicenow
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "servicenow"

    • G

      Google Cloud

      Integrate Private Service Connect with Service Directory

      Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Service Accounts and Roles: Fundamentals

      Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Service Directory: Qwik Start

      Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      D

      DeepLearning.AI

      Serverless Agentic Workflows with Amazon Bedrock

      Skills you'll gain: Amazon Bedrock, Serverless Computing, Responsible AI, Generative AI Agents, LLM Application, Prompt Engineering, Workflow Management, Cloud Computing Architecture, Customer Relationship Management (CRM) Software, Security Controls

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Operations and Patient Safety for Healthcare IT Staff

      Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, Technical Support, Issue Tracking, Change Control, Medical Devices, Electronic Medical Record, Disaster Recovery, Technical Documentation, General Networking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      199 reviews

      Mixed · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Stream Processing with Cloud Pub/Sub and Dataflow: Qwik Start

      Skills you'll gain: Dataflow, Data Pipelines, Google Cloud Platform, Data Processing, Real Time Data, Cloud Storage

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Google Cloud Pub/Sub: Qwik Start - Console

      Skills you'll gain: Google Cloud Platform, Cloud API, Middleware, Cryptography

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free
      Free
      C

      Coursera Project Network

      Serverless Apps in C#: Azure Function Apps

      Skills you'll gain: Cloud API, Cloud Development, Application Deployment, Microsoft Azure, JSON, Cloud Applications, Serverless Computing, Application Programming Interface (API), Cloud Computing, C# (Programming Language), Restful API, Web Services, Cloud Storage

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      GCP: Compute Services

      Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, Application Deployment, Virtual Machines, Containerization, Cloud Security, Load Balancing, Scalability, Command-Line Interface, Automation

      Intermediate · Course · 1 - 4 Weeks

    Searches related to servicenow

    servicenow basics: it automation & ai-powered workflows
    servicenow system administrator from zero to hero
    advanced itsm with servicenow: optimizing it operations
    1…6789

    In summary, here are 10 of our most popular servicenow courses

    • Integrate Private Service Connect with Service Directory: Google Cloud
    • Service Accounts and Roles: Fundamentals: Google Cloud
    • Service Directory: Qwik Start: Google Cloud
    • Serverless Agentic Workflows with Amazon Bedrock: DeepLearning.AI
    • Dell Technologies Customer Service for Technical Support: Dell
    • Create a services customer satisfaction process: Coursera Project Network
    • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
    • Stream Processing with Cloud Pub/Sub and Dataflow: Qwik Start: Google Cloud
    • Google Cloud Pub/Sub: Qwik Start - Console: Google Cloud
    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok