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Results for "call center experience"
Google Cloud
Skills you'll gain: Data Validation, Virtual Environment
- Status: Free Trial
University of Michigan
Skills you'll gain: UI/UX Research, User Experience, User Centered Design, Interaction Design, Prototyping, Usability Testing, Design Thinking, Human Computer Interaction, Human Factors, User Interface (UI) Design, Ideation
Coursera Project Network
Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
- Status: Free
DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Unstructured Data, Generative AI Agents, Query Languages, SQL, Web Services, Prompt Engineering, Application Development, Database Management, Application Programming Interface (API), Data Processing
- Status: Free
Coursera Project Network
Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing
Google Cloud
Skills you'll gain: Cloud Security, System Configuration, Threat Detection, Security Information and Event Management (SIEM), Configuration Management, Google Cloud Platform, Security Management, Vulnerability Scanning, Identity and Access Management, Vulnerability Management
Skills you'll gain: Threat Detection, Vulnerability Management, Cyber Threat Hunting, Vulnerability Assessments, Cloud Security, Multi-Cloud, Intrusion Detection and Prevention, Threat Management, Google Cloud Platform, Enterprise Security, Risk Management Framework
Google Cloud
Skills you'll gain: Google Gemini, Multimodal Prompts, Tool Calling, OpenAI, Cloud API, LLM Application, Prompt Engineering
- Status: Free
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
- Status: Free Trial
Epic Games
Skills you'll gain: Game Design, Unreal Engine, User Experience Design, Usability, User Interface (UI) Design, Video Game Development, Web Content Accessibility Guidelines, Prototyping, Animations
- Status: Free Trial
University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design Thinking, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Collaboration, Emerging Technologies
Coursera Project Network
Skills you'll gain: JavaScript Frameworks, Web Development Tools, Test Automation, Software Testing, Network Performance Management, Restful API
In summary, here are 10 of our most popular call center experience courses
- Dialogflow CX: Parameter Manipulation: Google Cloud
- Introduction to User Experience Principles and Processes: University of Michigan
- Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
- Function-Calling and Data Extraction with LLMs: DeepLearning.AI
- GoHighLevel for Beginners: Voice AI Automated Appointments : Coursera Project Network
- Security Command Center Fundamentals: Google Cloud
- Getting Started with Security Command Center Enterprise: Google Cloud
- Call Gemini using the OpenAI Library: Google Cloud
- Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
- User Experience in Game Design: Epic Games