Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Generative AI, Artificial Intelligence, Workforce Planning, Business Ethics, Emerging Technologies, Customer Relationship Management

Skills you'll gain: Business Economics, Economics, Economic Development, Gross Profit, Fiscal Management, Financial Policy, Corporate Finance, Financial Statements, Financial Market, Supply And Demand, Banking, Market Dynamics, Forecasting

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Generative AI, LLM Application, Prompt Engineering, Training Programs, Large Language Modeling, Program Evaluation, Applied Machine Learning, Data Processing, Benchmarking, Artificial Neural Networks

Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics

Skills you'll gain: Project Implementation, E-Commerce, System Implementation, Case Studies, Business-To-Consumer, Solution Architecture, Project Documentation, Product Management, Order Management, User Requirements Documents, Technical Documentation, Project Management, System Configuration, Quality Assurance, Customer Engagement, Project Planning, Payment Processing and Collection

Skills you'll gain: Web Applications, Full-Stack Web Development, Database Application, Database Development, Query Languages, Real Time Data, Javascript, User Interface (UI), Software Engineering, Authentications

Skills you'll gain: Canva (Software), Creative Design, Branding, Graphic and Visual Design, Social Media Content, Graphic Design, Brand Strategy, Marketing Collateral, Brand Management, Account Management, Marketing Communications

Skills you'll gain: Marketing, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Product Development, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation