Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Performance Metric, Process Improvement, Change Management, Key Performance Indicators (KPIs), Recruitment, Performance Reporting, Performance Analysis, Performance Measurement, Business Metrics, Talent Acquisition, Continuous Improvement Process, Benchmarking

Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience

Skills you'll gain: Work Breakdown Structure, Scheduling, Project Schedules, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis

Skills you'll gain: Marketing Materials, Marketing Collateral, Presentations, Email Marketing, Content Creation, Brand Awareness, Marketing Design, Driving engagement, Social Media Content, Content Marketing, Sales Presentations, Promotional Materials, Branding, Marketing Communications, Digital Marketing, Entrepreneurship

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics

Skills you'll gain: Marketing, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Product Development, Consumer Behaviour, New Product Development, E-Commerce, Price Negotiation, Innovation

Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Responsible AI, AI Personalization, Data Quality, Predictive Modeling, Data Management, ChatGPT, Customer Relationship Management, Generative AI, Data Cleansing, Customer Engagement

Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Performance Measurement, Customer Insights, Market Analysis

Skills you'll gain: Global Marketing, Branding, Brand Strategy, Brand Management, Brand Awareness, Brand Loyalty, Marketing, Benchmarking, Competitive Analysis

Skills you'll gain: ASP.NET, Model View Controller, .NET Framework, Order Management, Object-Relational Mapping, Application Deployment, User Accounts, Data Access, Full-Stack Web Development, Web Development, Authentications, Web Applications, User Interface and User Experience (UI/UX) Design, User Interface (UI), Database Development, Authorization (Computing), Role-Based Access Control (RBAC), Software Architecture, Microsoft Azure, E-Commerce