• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service management"

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Network Management and Operations

      Skills you'll gain: Network Routing, Network Architecture, Hybrid Cloud Computing, Network Planning And Design, Amazon Web Services, Virtual Private Networks (VPN), Cloud Computing Architecture, Wide Area Networks, Network Infrastructure, Network Performance Management, Network Security, Cloud Infrastructure, Network Analysis, Operations Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Management and Governance

      Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Cloud Management, Infrastructure as Code (IaC), Amazon S3, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Multi-Tenant Cloud Environments, System Monitoring, Configuration Management, Performance Tuning, Security Controls

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Managing Time and Stress

      Skills you'll gain: Productivity, Time Management, Goal Setting, Stress Management, Resilience, Prioritization, Organizational Skills, Personal Development, Health And Safety Standards, Mental Health, Professional Development, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Introduction to Service Innovation and Management

      Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Sales Force Management

      Skills you'll gain: Recruitment, Sales Training, Sales Management, Talent Recruitment, Sales, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Performance Measurement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      109 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Business Process Outsourcing Strategies in Hospitality

      Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of North Texas

      Management Foundations in the Hospitality Industry

      Skills you'll gain: Hospitality Management, Hospitality, Employee Training, Human Resources Management and Planning, Performance Appraisal, Leadership and Management, Team Motivation, Training Programs, Human Resources, Customer experience improvement, Recruitment, Employee Performance Management, Human Resource Strategy, Legal Risk, Employee Onboarding, Talent Acquisition, Job Analysis, Interviewing Skills

      4.4
      Rating, 4.4 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Need for Systems Engineering

      Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Engineering Design Process, System Requirements, Verification And Validation, Requirements Analysis

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Hospitality & Healthcare Services Marketing

      Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Health Care

      4.7
      Rating, 4.7 out of 5 stars
      ·
      546 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainable and Resilient Operations Management

      Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Operations Management, Manufacturing Operations, Environmental Engineering, Corporate Sustainability, Business Leadership, Industrial Engineering, Climate Change Mitigation, Product Design, Environmental Resource Management, Waste Minimization, Systems Thinking, Digital Transformation, Emerging Technologies

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Alfaisal University | KLD

      إدارة المشتريات والعقود

      Skills you'll gain: Contract Management, Procurement, Purchasing, Contract Negotiation, Vendor Management, Supplier Management, Supply Chain, Decision Making, Product Quality (QA/QC)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      93 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Manage Security Operations

      Skills you'll gain: Microsoft Azure, Threat Modeling, Cloud Security, Continuous Monitoring, System Monitoring, Security Information and Event Management (SIEM), Security Management, Threat Detection, Application Performance Management, Event Monitoring, Vulnerability Management, Incident Response, Query Languages

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    Searches related to service management

    itsm foundations: optimizing it service management
    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    introduction to service innovation and management
    engaging in service innovation and management
    network configuration, network services, & system management
    effective service innovation by design in hotel management
    google workspace: device management, monitoring and auditing
    1…789…834

    In summary, here are 10 of our most popular service management courses

    • AWS: Network Management and Operations: Whizlabs
    • AWS: Management and Governance: Whizlabs
    • Managing Time and Stress: Packt
    • Introduction to Service Innovation and Management: Northeastern University
    • Sales Force Management: West Virginia University
    • Business Process Outsourcing Strategies in Hospitality: Starweaver
    • Management Foundations in the Hospitality Industry: University of North Texas
    • The Need for Systems Engineering: University of Colorado Boulder
    • International Hospitality & Healthcare Services Marketing: Yonsei University
    • Sustainable and Resilient Operations Management: University of Colorado Boulder

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok