Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

Skills you'll gain: Product Development, New Product Development, Risk Management, Project Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Business Risk Management, Stakeholder Engagement, Stakeholder Management, Market Opportunities, Communication Planning, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Regulatory Requirements, Project Management, Financial Analysis, Project Planning

Skills you'll gain: User Experience Design, Data Storytelling, Design Strategies, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

Skills you'll gain: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy

Skills you'll gain: Looker (Software), Collaborative Software, User Accounts, Security Controls, Business Reporting, Role-Based Access Control (RBAC), Scheduling, Data Presentation, Customer Support, Administration, Email Automation, Auditing

Skills you'll gain: Looker (Software), Database Administration, Data Security, Team Management, User Accounts, Data Sharing, Management Reporting, Scheduling, Customer Support, Auditing

Skills you'll gain: Epidemiology, Diagnostic Tests, Biostatistics, Social Determinants Of Health, Health Systems, Health Equity, Healthcare Ethics, Statistical Hypothesis Testing, Descriptive Statistics, Public Health, Health Disparities, Scientific Methods, Health Policy, Community Health, Research Design, Probability & Statistics, Health Promotion, Infectious Diseases, Preventative Care, Research Methodologies