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Explore the Customer Experience Course Catalog
Alfaisal University | KLD
Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
- Status: Free Trial
Epic Games
Skills you'll gain: Game Design, Unreal Engine, User Experience Design, Usability, User Interface (UI) Design, Video Game Development, Web Content Accessibility Guidelines, Prototyping, Animations
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
- Status: Free Trial
IESE Business School
Skills you'll gain: Value Propositions, Marketing, Branding, Marketing Strategies, Strategic Marketing, Product Strategy, Digital Marketing, Brand Strategy, Target Audience, Marketing Communications, Marketing Analytics, Customer Insights, Marketing Channel, Market Analysis, Consumer Behaviour, Demand Planning
- Status: Preview
Northeastern University
Skills you'll gain: Patient-centered Care, Health Informatics, Patient Communication, Healthcare Industry Knowledge, Health Technology, Analytics, Data Analysis, Predictive Analytics, Innovation, Big Data, Data-Driven Decision-Making, Decision Support Systems, Social Determinants Of Health, Artificial Intelligence
- Status: Free Trial
University of Michigan
Skills you'll gain: UI/UX Research, User Experience, User Centered Design, Interaction Design, Prototyping, Usability Testing, Design Thinking, Human Computer Interaction, Human Factors, User Interface (UI) Design, Ideation
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
- Status: NewStatus: Preview
Skills you'll gain: User Experience Design, User Centered Design, Prototyping, Wireframing, User Research, Design Thinking, Collaborative Software
- Status: Preview
National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- التركيز على العملاء وأثر ذلك على الربحية: Alfaisal University | KLD
- Customer Centric Innovation: University of Illinois Urbana-Champaign
- Generative AI: Transform Your Customer Support Career: SkillUp
- User Experience in Game Design: Epic Games
- Salesforce Design Mastery: CRM Customization: Coursera Instructor Network
- Marketing: Customer Needs and Wants: IESE Business School
- Intro to Improving the Patient Experience Through Analytics: Northeastern University
- Introduction to User Experience Principles and Processes: University of Michigan
- Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
- Experience Essentials: Unlocking the UX Process with Miro: Coursera