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Explore the CRM Course Catalog
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Responsible AI, Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Customer Communications Management, Customer experience improvement, Regulatory Requirements, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Risk Management
- Status: Free Trial
LearnKartS
Skills you'll gain: User Accounts, Business Objects Framework, Software As A Service, Application Design
- Status: Free Trial
IE Business School
Skills you'll gain: Marketing Channel, Retail Management, Retail Store Operations, Supply Chain, Merchandising, Product Assortment, Supply Chain Planning, Promotional Strategies, Cross-Channel Marketing, Strategic Decision-Making, Business Strategy, Customer Relationship Management, E-Commerce, Growth Strategies, Market Dynamics
- Status: Free
Coursera Project Network
Skills you'll gain: Milestones (Project Management), Goal Setting, Timelines, Project Management Software, Delegation Skills, Project Planning, Project Coordination, Databases, Project Management, Coordinating, Collaborative Software, Team Building, Team Oriented, Prioritization, Content Management
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Sales Strategy, Sales Process, Sales Enablement, Sales Training, Anthropic Claude, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Trend Analysis, Analysis
Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Big Data
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales Process, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Interviewing Skills, Prospecting and Qualification, Portfolio Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation
- Status: New
Skills you'll gain: Salesforce, Responsible AI, Salesforce Development, Workflow Management, AI Personalization, Customer Relationship Management, Generative AI, Predictive Modeling, LLM Application, Data Security, Data Modeling, Data Integration
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Analysis, Marketing Strategies, Return On Investment, Consumer Behaviour, Growth Strategies, Predictive Modeling
- Status: New
Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Project Management, Sprint Planning, Communication
- Status: Free Trial
LearnKartS
Skills you'll gain: Salesforce, Workflow Management, Customer Relationship Management, Object-Relational Mapping, Business Process Automation, User Accounts, System Configuration, Business Reporting, Data Management, Data Validation, Cloud Computing, Administration, Role-Based Access Control (RBAC), Data Security
In summary, here are 10 of our most popular crm courses
- GenAI for Loan Officers: Revolutionizing Credit Scoring:Â Coursera Instructor Network
- Salesforce Introduction and Setup:Â LearnKartS
- Gestión del canal de distribución y retailing : IE Business School
- Notion for Beginners: Create a Project Plan:Â Coursera Project Network
- Sales Analysis with Claude :Â Coursera Instructor Network
- Work with Gemini Models in BigQuery - Bahasa Indonesia:Â Google Cloud
- Get Ready to Sell: Guided Projects and Portfolio Development:Â Zoho Corporation
- Foundations of Effective Sales Pipeline Management:Â Coursera Instructor Network
- Salesforce Certified AI Specialist Certification:Â Packt
- Customer Value, Acquisition, and Retention:Â University of Maryland, College Park