Skills you'll gain: Adaptive Equipment, Home Health Care, Network Protocols, Mobility Assistance, Wireless Networks, Health Technology, Disabilities, Long Term Care, End User Training and Support, Telecommunications, Patient Assistance, Internet Of Things, Occupational Therapy, Interoperability, Human Computer Interaction, Clinical Assessment, Patient-centered Care, Automation, Information Privacy, Medical Privacy

Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Wide Area Networks, Network Planning And Design, Network Routers, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Network Switches, Business Priorities, Telecommunications, Enterprise Application Management, Service Level Agreement, Prioritization

Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

Skills you'll gain: Telecommunications

Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Cloud Platforms, Containerization, Computer Networking, Network Architecture, Kubernetes, Microservices, Infrastructure Architecture, Virtualization, Virtual Machines

Skills you'll gain: Product Lifecycle Management, Manufacturing and Production, Manufacturing Processes, Robotic Process Automation, Production Process, Automation, Enterprise Resource Planning, Plant Operations and Management, Internet Of Things, Digital Transformation, Real Time Data, Predictive Modeling, Augmented Reality

Skills you'll gain: Internet Of Things, Manufacturing Processes, Automation, Manufacturing and Production, 3D Modeling, Robotic Process Automation, Innovation, Computer-Aided Design, Emerging Technologies, Digital Transformation, Interoperability, Real Time Data, Simulation and Simulation Software

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Automation, Sustainable Systems, Sustainable Development, Electric Power Systems, Policy Analysis, Socioeconomics, Economics, Policy, and Social Studies, Environmental Issue, Emerging Technologies, Transportation Operations, Health Equity, Social Sciences, Diversity Equity and Inclusion Initiatives, Surveys, Climate Change Mitigation, Safety and Security, Artificial Intelligence, Infrastructure Architecture

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement