Quality Assurance

Quality Assurance is a systematic process that ensures products and services meet specified requirements and are reliable, functional, and effective. Coursera's Quality Assurance catalogue teaches you the essential principles and practices of maintaining the desired level of quality in a service or product. You'll learn about various testing methods, quality standards, risk management, process improvement models, and regulatory requirements. This skill set will equip you to evaluate the adequacy of quality assurance standards, devise sampling procedures, and design and develop forms and instructions for recording, evaluating, and reporting quality data. Master quality assurance to enhance your career in industries such as IT, manufacturing, healthcare, and more.