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Results for "telephone skills"
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Self-Awareness, Emotional Intelligence, Smart Goals, Personal Development, Professional Development, Goal Setting, Leadership Development, Stress Management, Problem Solving, Leadership and Management, Social Skills, Empathy, Leadership, Team Building, Team Leadership, Conflict Management, People Management, Team Management, Communication, Critical Thinking
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Vocabulary, Verbal Communication Skills, English Language, Professionalism, Interpersonal Communications, Communication
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling
- Status: Free Trial
Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Professional Development, Empathy, Assertiveness, Emotional Intelligence, Influencing, People Management
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: New
Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
- Status: Free Trial
Skills you'll gain: Unit Testing, Test Case, Application Deployment, Responsive Web Design, Test Driven Development (TDD), Continuous Deployment, Debugging, Maintainability, LinkedIn, Cascading Style Sheets (CSS), Front-End Web Development, Software Testing, Code Review, Development Testing, Interviewing Skills, Web Development Tools, HTML and CSS, Web Development, Application Development, Software Documentation
- Status: Free Trial
Goodwill Industries International
Skills you'll gain: Training Programs, Relationship Building, Course Development, Cultural Diversity, Digital Transformation, Computer Literacy, Disabilities, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training, Professional Development, Ethical Standards And Conduct
- Status: Free Trial
Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing
- Status: NewStatus: Preview
Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
- Status: Free Trial
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening
- Status: NewStatus: Free Trial
Skills you'll gain: Videography, Video Production, Photo/Video Production and Technology, Storytelling, Multimedia, Content Creation, Music
In summary, here are 10 of our most popular telephone skills courses
- Power Skills Essentials for Leading Project Teams:Â University of Maryland, College Park
- Lesson | Small Talk & Conversational Vocabulary:Â Georgia Institute of Technology
- Crafting Business Presentations, Proposals, Crisis Comms:Â Coursera Instructor Network
- Developing Interpersonal Skills :Â IBM
- Call Center Customer Service:Â CVS Health
- Presentation Skills with Story Telling:Â Packt
- Frontend Developer Skills and Best Practices:Â Scrimba
- Goodwill® Digital Navigator Certificate: Goodwill Industries International
- Take Your English Communication Skills to the Next Level:Â Georgia Institute of Technology
- Generative AI in Customer Service Operations Training:Â Simplilearn