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Results for "service level"
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
- Status: Preview
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Technical Communication, Communication, Positivity, Organizational Skills
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems
- Status: Preview
Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Cloud Applications, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Application Programming Interface (API), Databases
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Preview
The University of Melbourne
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Solutions, Change Management, Organizational Change, Culture Transformation, Service Level Agreement, Business Transformation, Stakeholder Management, Workforce Planning, Contract Management, Governance, Key Performance Indicators (KPIs)
- Status: Preview
Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Continuous Monitoring, Risk Management Framework, Cloud Computing, Software Documentation
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Business Economics, Market Dynamics, Tax, Resource Allocation, Consumer Behaviour, Price Negotiation, Cost Management, Production Management
- Status: Free Trial
Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
Searches related to service level
In summary, here are 10 of our most popular service level courses
- ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
- Google Cloud Customer Care Fundamentals: Google Cloud
- Customer Service Fundamentals: Knowledge Accelerators
- ServiceNow System Administrator from Zero to Hero: Packt
- Building Scalable Java Microservices with Spring Boot and Spring Cloud: Google Cloud
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
- Call Center Customer Service: CVS Health
- Moving to the Cloud: The University of Melbourne
- Site Reliability Engineering: Measuring and Managing Reliability: Google Cloud