Retail Sales

Retail Sales involves the selling of goods and services from businesses to an end user (customer). Coursera's Retail Sales catalogue offers you knowledge on proven strategies to attract and retain customers, understand and cater to customer needs, and maximize profitability. You'll learn about efficient product presentation, effective sales techniques, customer relationship management, and overall business operations in a retail environment. Master the art of engaging customers, upselling products, and managing a retail business. Whether you are a budding entrepreneur, a retail manager, or someone interested in the dynamics of sales and customer service, this catalogue will enhance your understanding and practical skills in retail sales.