Conflict Management

Conflict Management is a method of handling disputes and disagreements in a balanced and effective way. Coursera's conflict management catalogue teaches you how to identify and understand the underlying causes of conflict, manage interpersonal dynamics, and apply conflict resolution strategies to find constructive solutions. You'll learn effective communication skills, negotiation techniques, and the role of emotional intelligence in managing conflicts. These techniques will enable you to handle disputes in a variety of settings, such as workplace, personal relationships, or community interactions, thus enhancing your leadership skills and promoting a harmonious environment.
68credentials
2online degrees
238courses

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Explore the Conflict Management Course Catalog

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Innovation, Conflict Management, Leadership, Business Leadership, Team Leadership, Business Transformation, Complex Problem Solving, Critical Thinking, Adaptability, Creative Thinking, Digital Transformation, Growth Strategies, Emerging Technologies

  • Status: Preview

    Skills you'll gain: Active Listening, Leadership, Persuasive Communication, Influencing, Communication, Verbal Communication Skills, Strategic Communication, Negotiation, Emotional Intelligence, Assertiveness, Empathy, Conflict Management

  • Status: Free Trial

    Universitat Autònoma de Barcelona

    Skills you'll gain: Performance Appraisal, Talent Recruitment, Talent Acquisition, Workforce Development, Recruitment, Recruitment Strategies, Training Programs, Negotiation, Performance Management, Resilience, Employee Onboarding, Human Resources Management and Planning, Employee Training, Human Resources, Organizational Leadership, Leadership and Management, Conflict Management, Business Ethics, Industrial and Organizational Psychology, Leadership

  • Status: New
    Status: Free Trial

    Skills you'll gain: Risk Management, Team Motivation, Risk Analysis, Project Management, Conflict Management, Project Management Institute (PMI) Methodology, Resource Management, Communication, Team Management, Leadership, Interpersonal Communications

  • Status: New

    Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Executive Presence, Culture Transformation, Organizational Strategy, Emotional Intelligence, Trustworthiness, Workplace inclusivity, Drive Engagement, Conflict Management, Negotiation, Empathy

  • Status: Preview

    Pontificia Universidad Católica del Perú

    Skills you'll gain: Empathy, Safety and Security, Diversity Equity and Inclusion Initiatives, Legal Proceedings, Diversity Awareness, Student Support and Services, Higher Education, Medical Privacy, Conflict Management, Informed Consent, Investigation, Classroom Management

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Stakeholder Engagement, Community Outreach, Cultural Diversity, Policy Analysis, Social Sciences, Cultural Sensitivity, Environment and Resource Management, Case Studies, Environmental Issue, Natural Resource Management, Water Resources, Driving engagement, Diversity Equity and Inclusion Initiatives, Governance, Conflict Management, Critical Thinking

  • Status: Preview

    Skills you'll gain: Emotional Intelligence, Parent Communication, Personal Development, Empathy, Child Development, Assertiveness, Conflict Management, Relationship Building, Social Skills, Rapport Building, Working With Children, Trustworthiness, Self-Awareness, Behavior Management, Human Development, Active Listening, Communication Strategies, Family Support

  • Status: Preview

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Organizational Change, Diversity Awareness, Diversity and Inclusion, Workplace inclusivity, Conflict Management, Cultural Diversity, Human Resources, Leadership

  • Status: New
    Status: Free Trial

    University of Colorado System

    Skills you'll gain: Intercultural Competence, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Virtual Teams, Self-Awareness, Collaboration, Professional Development, Empathy, Adaptability, Conflict Management, Communication Strategies

  • Status: Free Trial

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

  • Status: Preview

    Skills you'll gain: Mediation, Coaching, Conflict Management, Education and Training, Dealing With Ambiguity, Personal Development, Learning Strategies, Leadership, Lifelong Learning, Self-Awareness, Emotional Intelligence, Adaptability, Productivity, Goal Setting, Culture

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  • Fundação Instituto de Administração