Conflict Management

Conflict Management is a method of handling disputes and disagreements in a balanced and effective way. Coursera's conflict management catalogue teaches you how to identify and understand the underlying causes of conflict, manage interpersonal dynamics, and apply conflict resolution strategies to find constructive solutions. You'll learn effective communication skills, negotiation techniques, and the role of emotional intelligence in managing conflicts. These techniques will enable you to handle disputes in a variety of settings, such as workplace, personal relationships, or community interactions, thus enhancing your leadership skills and promoting a harmonious environment.
68credentials
2online degrees
238courses

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Explore the Conflict Management Course Catalog

  • Status: Free Trial

    Skills you'll gain: Conflict Management, Business Ethics, Organizational Leadership, Political Sciences, Organizational Structure, Industrial and Organizational Psychology, Organizational Effectiveness, Governance, Social Sciences, Organizational Change, Relationship Management, Culture, Innovation

  • Status: Free Trial

    University of Illinois Urbana-Champaign

    Skills you'll gain: Active Listening, Social Skills, Relationship Building, Professionalism, Influencing, Professional Development, Interpersonal Communications, Empathy, Conflict Management, Decision Making, Cognitive flexibility, Constructive Feedback, Critical Thinking, Communication Strategies, Communication, Problem Solving, Business Ethics, Ethical Standards And Conduct

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, Diversity Awareness, Critical Thinking, Advocacy, Leadership, Self-Awareness

  • Status: Free Trial

    Fundação Instituto de Administração

    Skills you'll gain: Virtual Teams, Negotiation, Global Marketing, Intercultural Competence, International Relations, Cultural Diversity, Conflict Management, Culture, Consumer Behaviour, Marketing Management, Relationship Building, Team Management, Decision Making, Marketing, Business Ethics, Interpersonal Communications, Target Market, Diplomacy, World History, Cultural Sensitivity

  • Status: Free Trial

    Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

  • Status: New

    Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Executive Presence, Culture Transformation, Organizational Strategy, Emotional Intelligence, Trustworthiness, Workplace inclusivity, Drive Engagement, Conflict Management, Negotiation, Empathy

  • Status: New
    Status: Free Trial

    Skills you'll gain: Patient Communication, Patient Advocacy, Nursing Care, Healthcare Ethics, Nursing Practices, Active Listening, Teamwork, Nursing, Patient-centered Care, Professionalism, Conflict Management, Cultural Responsiveness, Patient Education And Counseling, Communication, Health Care, Patient Evaluation, Health Assessment, Patient Preparation, Patient Safety, Decision Making

  • Status: Free Trial

    Skills you'll gain: Team Building, Team Management, Teamwork, Team Motivation, Collaboration, Delegation Skills, Performance Review, Conflict Management, Coaching

  • Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting

  • Status: Preview

    Skills you'll gain: Persuasive Communication, Influencing, Storytelling, Communication, Rapport Building, Leadership, Stakeholder Communications, Verbal Communication Skills, Meeting Facilitation, Overcoming Objections, Presentations, Conflict Management, Non-Verbal Communication

  • Status: Preview

    Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Communication, Relationship Building, Planning, Decision Making, Cultural Sensitivity, Ethical Standards And Conduct

  • Status: Preview

    Skills you'll gain: Active Listening, Leadership, Persuasive Communication, Influencing, Communication, Verbal Communication Skills, Strategic Communication, Negotiation, Emotional Intelligence, Assertiveness, Empathy, Conflict Management

What brings you to Coursera today?

Leading partners

  • University of California, Irvine
  • Arizona State University
  • Packt
  • University of Michigan
  • Tecnológico de Monterrey
  • University of Illinois Urbana-Champaign
  • University of Colorado Boulder
  • Fundação Instituto de Administração