Active Listening

Active Listening is a communication technique that requires the listener to fully concentrate, understand, respond and then remember what is being said. Coursera's Active Listening skill catalogue teaches you how to develop and enhance this vital communication skill. You'll learn to accurately interpret and understand verbal communication, provide appropriate feedback, and remember and recall information effectively. This skill is essential for everyone, from professionals in the field of counseling, teaching, customer service, and management to individuals wanting to improve their personal interactions. Mastering this skill will enhance your ability to communicate effectively in both your personal and professional life.